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  1. itphoneguy

    Only 2 rings before AA answers

    We moved into this facility from a prior company and so they had the receptionist dn set to 241. For some reason, they did'nt use the standard lowest dn. (221). The control set for all sets is 241. Anyway, the alternate dn she transfers to is 325. Just a common set. Nothing special. I tried...
  2. itphoneguy

    Only 2 rings before AA answers

    I am stuck. working on a MICS 2.0 , with Startalk Flash NVM 3.0.10A. AA is active and answers calls, but after only 3 rings. I can not find where to change that number and to make it worse, when the receptionist goes to lunch, she forwards to alt dn and so then we only get one ring, then goes...
  3. itphoneguy

    code #xxx

    Perfect. I see that this was totally my fault. As I said, new to phone systems. I didnt see how to apply your fix b/c it was not for my system. I have a Nortel MICS NT7B53 w/ s/w ver; SP:3NdG04 VoiceMail Startalk Flash. Problem is incoming calls ring 2 times at most and then go to VM. If...
  4. itphoneguy

    code #xxx

    thread688-1482357 Tommy, in your old post, you guide mrdom thru the steps for his situation; I am new to working on the phone systems and not sure what the #xxx steps are. Is that short for FEATURE or some other system sequence? I seem to be having a very similar issue, but not sure how to...
  5. itphoneguy

    Norstar Plue ICS need to convert PRI back to POTS

    tpacheco, Thank you so much for all the help and advice. I followed as you suggested and got everything working. One of the big problems was that each of the sets, had been programed w/ MEMORY buttons, so no lines were available, b/c functions and internal calling used every button. So I...
  6. itphoneguy

    Norstar Plue ICS need to convert PRI back to POTS

    stuck again w/ some programing. I followed the suggestion by tpacheco and I can hear the trunk line click when I initiate a call, but I get no dial tone or connection. I believe I am good to go w/ the hardware and IW connections, but the programing and line access/assignment looks like where I...
  7. itphoneguy

    Norstar Plue ICS need to convert PRI back to POTS

    There are 7 modules to the system; 1. KSU a. Crd 1 – PRI b. Crd 2 - ISDN 2. Mod 3 – Stn Mod 3. Mod 4 – Stn Mod 4. Mod 5 – Stn Mod 5. Mod 6 – Stn Mod 6. Mod 7 – ASM 7. Mod 8 – Trunk Mod a. Crd 1 – loop b. Crd 2 – loop c. Crd 3 – E&M We recently moved...

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