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We are no longer using CAMA trunks apparently. Our E911 no longer works. I am not sure how this happened but the resort I work at switched carriers about two and a half years ago. Long story short is we are trying to get the E911 working. All outgoing calls are masked with the main number. When...

I have a Univerge IPX 2400 switch. It has an SPX-1000 card installed and that is used to communicate with the property management system. The communication is handled through a serial interface. All of a sudden there is no communication. We cannot get anything from the switch at all and the card...

We were never able to get this going. I purchased an 800 toll free line from our LD provider and am going to forward to that which will then be forwarded to the number we need. It was easy and cheap rather than trying to program the PBX.

To answer the above question the system is an IPX 2400. The MAT version is R19 3.0. I am not sure about the switch but it was installed here sometime in mid-2005. They "got a deal" then because it was last years model. The system is now end of life and we can't get support from NEC.

Ok, we have not been able to get this working and not being able to get a toll free number to forward to I think I am giving up. Isn't there a phone forwarding service that we could use? I will Google it. The trouble is I can't get NEC support without paying for an upgrade. No one locally in...

Well we are hotel/resort I use AACL. The tech and myself have tried all different combinations of Route Class, Equipment Class, and Service Class. It will work fine if it's a local number but not long distance. The tech told me since posting this that since our software is about 10 years old we...

I am trying to forward our reservations department hotline to an outside call service after hours. I know how to forward it in the phone switch but how do I overcome the line's needing an authorization code? The service we forward to is long distance. When the system forwards the line we just...

It is an NEC IPX 2400

I am trying to capture the 911 calls and display the information to a screen instead of printing it on a printer. Isn't there a way to do this?

Ok, I was able to figure out how to go in and edit the database after much reading. I really appreciate your response that helped greatly. Thank you!

I searched the CA site but didn't find anything that really helped me. I have a feeling it is becuase my retention on mailboxes is set at 30 days and CA is still trying to back them up and can't. I know there is a setting that overcomes this but haven't a clue what it is. All of the mailboxes...

I have Arcserve 12.5 backing up Exchange 2007. It fails to backup mailboxes. I noticed the ones it was failing on have been deleted. How do I tell Arcserve not to back those up? Why is the software trying to backup mailboxes that I delete months ago?

I am running Arcserve r12.5 (Build 5854). When I open the restore tree it has two choices for my Exchange server. There is the one that is presently backed up and an identical reference in the list that was backed up last year. I cannot merge them as the media doesn't exist any longer. How can I...