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  1. DrDrayAvaya

    Server Edition - Invalid Licenses

    shouldn't the licenses be from within PLDS, so should let you change the license entitlement to a different host address anyhow? not sure on how this all works completely yet, but my understanding is that it should allow reallocation to new host (in event of hardware failure for instance?) I...
  2. DrDrayAvaya

    VMPro Upgrade Warning

    same down under with account managers @Matt Knight... suddenly we have a presence, and there are 3 of em! they even have an office in our City/Country. there's approx 4.4 mil people in our whole country so nothing too flash. wonder if it's a global strategy to take some responsibility and drive...
  3. DrDrayAvaya

    IP Office Toll Fraud Stumper

    hey, if the phone is being "possessed" it really has to be something TAPI/OneX controlling it, shouldn't be phone manager now if it's 9.0.2.... whether that be on a PC on the LAN that's been hacked? or via open ports? if Monitor is open, then they could gain any info they like really... clamp...
  4. DrDrayAvaya

    PRI, DTMF, and VM Pro

    it's definitely a case of "better the devil you know... than the one you don't" other brands are just as rubbish with their support and firmware IMHO. Avaya is a market leader, and as such, they make a train wreck whilst pushing features to market quicker than they would otherwise have liked...
  5. DrDrayAvaya

    Server Edition Choppy Voice Issue

    have you disabled the Xima and tested same? just a thought with the recording... we had same with VMPro/Contact store at a site running SIP trunks. changed the similar db levels on the VCM as you've mentioned (as it creates a conference call in effect with a voicemail port to do the recording...
  6. DrDrayAvaya

    500 v1- 500 v2 pwr supply compatability

    just to add my 2 cents worth, i would say nearly ALL of the IP500v1's i know of, have had the power supplies die now. i think we have a handful of clients with V1's still working. Tisco's do repairs on the power supplies here in NZ, but you need to drive the chassis down the road, possibly...
  7. DrDrayAvaya

    remote 5610 stuck on DHCP (timer running)

    definitely quicker! or put a SPAN /wireshark on and see what the DHCP messaging looks like (if at all) coming from the cisco. is it trippin on the SSON side of things maybe? or is the cisco actually just bridging the ISP static and you need another SOHO router after that? in NZ we can't get a...
  8. DrDrayAvaya

    remote 5610 stuck on DHCP (timer running)

    just static assign address info in the meantime, presuming other devices get DHCP ok, like PC's etc. find the router address manually, call server etc. "Press * to Program" :)
  9. DrDrayAvaya

    IP OFFICE REBOOTING AUTOMATICALLY EVERY WED AT 9:50 (+- a few secs every week)

    firewall it off perhaps, just open the ports you need open, do it linux style, lock all and open one at a time ;) wireshark trace same time if you SPAN port with Avaya LAN will show pretty quick what last dying messages were!
  10. DrDrayAvaya

    Remote IP Phone

    why not just pop a semi decent little VPN router on the remote site behind the cable/DSL modem to run the H.323 phone anyhow, LAN to LAN then, gets round all the NAT wah wah that you've probably been reading about peeps having dramas with. or just a VPN capable cable router/ modem? then PC/...
  11. DrDrayAvaya

    one-X Mobile install error

    ha, yes it should be 8.0.84_220 or similar if version 8.0 Avaya IPO etc, ie should be same as firmware of the core system...
  12. DrDrayAvaya

    IPO500v2 Question

    Jamie is right, you'll do a lot of research and find that the Avaya is incredibly good value. what you don't want to do is get a system that you may need to do a "forklift upgrade" in 12 to 18 months time cos you need something like "call recording, and library/archive searching ability" which...
  13. DrDrayAvaya

    one-X Mobile install error

    it can take quite a while for the service to become available, watch the page file increase in size after restarting the service, it'l go up to 4GB I think? ours is running on the linux DVD version with VMPro on same server, so can't check the real thing at our end sorry. there are a number of...
  14. DrDrayAvaya

    Fail SIP trunk between Avaya and Panasonic TDE.

    ha! love it Intrigant. crack out the wireshark! haha.. not many Rx there ay, alhtough not much trace to look at. Are you getting anything back at all from Panasonic? better go to that part of the network and make sure it's at least still ping-able. how is the SIP trunk setup? any registration...
  15. DrDrayAvaya

    possible faulty port on the IPO?

    sure gave me some grey hairs! the symptom our client was complaining about was voicemail stopping all the time! and rightly so, nothing else was connecting to LAN1, no PMP, IP Phones etc, so no other symptoms... it would just show as not binding fun times! ;)
  16. DrDrayAvaya

    406v2 to ip500

    in our land, we'd probably get a new SD / Smart card (v2/v1 dependent) and get a normal license transfer done from IP406v2 to the new card. I think if you have upgrade license in place/ runtime license etc, then you'll get a virtual essential too. we upgraded a 403 to 500v2, which had vmpro...
  17. DrDrayAvaya

    Handset display

    all the handsets have done this? are they all on same digital module? we had digital modules that had trouble power supplies for a bit, half the unit stopped running, although can't remember what was on the screen? 'please wait ' etc...? that fault was a long time ago now though... also had a...
  18. DrDrayAvaya

    406v2 to ip500

    oh, our disti has put the hob cosh on us from transferring licenses from one card to another that both had valid licenses... we have to have a blank card to do upgrades to (say from parallel/USB to SD) We did have the ability bout 12 months ago, but not any more? Ha! maybe I should be getting...
  19. DrDrayAvaya

    possible faulty port on the IPO?

    that's a goodie Intrigant! on a similar angle, we had some VPN users that were being dished out dynamic addresses from a pool that overlapped with the IPO LAN1 address... caused by different IT managers and lack of documentation etc, original installers of that IPO had given up trying to fix the...
  20. DrDrayAvaya

    406v2 to ip500

    if you've got licenses on the IP500v1 already, the 406v2 licenses can't move to a card that has licenses already... gotta be a new card. does IP500v1 have SCN license on it already as below? with just voice networking channels (4) beware of that when doing upgrades and ordering new licenses (if...

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