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  1. phoneTTech

    Cant login into to R11.1 sever edition with WinScp

    I am trying to login to a new R11.1.2.4 server edition with WinSCP. I read another string that I have to change PermitRootLogin to yes. That is done. I get the following error when I try. Couldn't agree a key exchange algorithm. Please let me know if anyone has seen this. Thanks in advance!
  2. phoneTTech

    Cant login into manager with password

    10.1 VMWare server edition failed. It was restored off a snap shot by an IT company. I when I try to log in the password defaulted and it goes to the password reset prompt with resetting the three passwords. I when I try to use different password it fails to reset. I have not used the reset...
  3. phoneTTech

    DSML-Provider-1-127.0.0.1 Failed Mar 28, 2022 7:31:49 PM Global resynchronization failed

    I found where to reset that password. Thanks!
  4. phoneTTech

    DSML-Provider-1-127.0.0.1 Failed Mar 28, 2022 7:31:49 PM Global resynchronization failed

    I am having an issue with onex on server ed 11.0.4. All other providers are up. See below. I appreciate any suggestions. CSTA-Provider-1-Master Available Mar 28, 2022 7:23:04 PM Master Available VOICEMAIL-Provider- Available Mar 28, 2022 7:24:22 PM Provider Up DSML-Provider-1-127.0.0.1...
  5. phoneTTech

    Webrtc not working since upgrading to 11.1

    Has anyone used webrtc since upgrading to 11.1. I get a message saying invalid credentials. Has anyone upgraded to 11.1 and uses webrtc?
  6. phoneTTech

    Server expansion system upgrade files not going over

    I have upgraded a server edt. to 11.0.4. I have one site that is not connected with fiber. Something is blocking the files. I used to be able to upgrade locally. How can i do this from a pc with windows manager on their local network? Any help is appreciated.
  7. phoneTTech

    queueing issue

    Qzwsa- The disconnect is what made this work. I put the caller back into the queue. I appreciate all the suggestions. Thanks again! Chris
  8. phoneTTech

    queueing issue

    I am running 10.1.0.4.0 Build 7 IPO and same for voicemail pro. I have a group setup to collective goes to VM after 300 sec. I am trying to have two Queued messages first on plays after 10 secs the Queued start point goes to a Generic start point plays the message works.For the second they...
  9. phoneTTech

    webrtc for demonstration only

    sizbut - I am using https://server address:9443/PhoneService. I tried the url you posted and it did not come up. I am trying all browsers. thanks for the reply!
  10. phoneTTech

    webrtc for demonstration only

    I have a customer that is on 10.1.3 server edt.. They want to use the webrtc client on their macs. When i log into the client it says for demonstration only. Does anybody know what this is about? They also want to see if it has a directory. This is my first experience with it. Thanks in advance!
  11. phoneTTech

    Agent is busy until Conferenced user ends the call.

    Sorry for the lack of info. They have Sip trunks and are using 9508 phones. A customer will call in to a longest waiting hunt group. One of the agent gets the call. Press conference and dials an outside number to another location. The 2 location picks up than the original agent hits conference...
  12. phoneTTech

    Agent is busy until Conferenced user ends the call.

    Have a site that was 9.0.12 upgraded to 9.1.12. The do a warm transfer using conference to another site. The agent is not able to take another call till the user at the second site ends the call. I thought there might be a nouser entry. I have not been able to find it. The customer discovered it...
  13. phoneTTech

    Setting up VPN phone with SonicWall TZ300W

    Thank you Pepp77! Great docs for each part. The phone was up in a matter of 20 minutes.
  14. phoneTTech

    Setting up VPN phone with SonicWall TZ300W

    Thank you Pepp77. I will let you know how I make out.
  15. phoneTTech

    Setting up VPN phone with SonicWall TZ300W

    I have been working on a vpn phone with SonicWall TZ300W. The phone does not get past phase 1. Does anyone have any notes on the setup of a 9611 and SonicWall? We are running 10.1.2 on the IPO. I am used to working with Fortinet. I appreciate any help. Thank you!
  16. phoneTTech

    Basic Mode Ext 10 and 11 have a S

    I don't do a lot of basic mode. I have a customer that has a S on the screen of 10 and 11. I looked in the knowledge base and it says it is a system alarm. I found no alarms in system status. I have tried to walk the customer through clearing them. The clear button does not show up. I can...
  17. phoneTTech

    2nd moh wav not loading

    Thank you! It was kicking my butt!!
  18. phoneTTech

    2nd moh wav not loading

    I have an IP500v2 @ 9.1.6. They would like to use two moh wav files. The system is in essential mode. The first wav is named HoldMusic and Plays with no issue. The second will not play. I have swapped the files and they both play When put in the primary folder of the SD as HoldMusic. I have gone...
  19. phoneTTech

    ip office 9.1.6 pass originating caller id on a sip trunk when twinning

    I have a xcast sip trunk that the customer wants the originating caller when a call is twinned. I have gone thru the threads tried using the system send originating caller id and using all options on the SIP tab. I se the caller id coming in. How do i get it to show going out? The sip provider...
  20. phoneTTech

    Tie line between IP office and Pannasonic

    Has anyone connected a panasonic via a ip line?

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