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We have 5 sites all have been working independently on NS700's for years. We decided to introduce a NS1000 at HQ and use our existing "Spoke and Hub" VPN to link all the sites together. So all the 700's can call HQ (ie Hub), but they can't call "Site to Site" or "Spoke to Spoke". Call rings...

Yes All three are on same Cisco 200 Series "smart switch" through a 800 Series Router across VPN to a Cisco ASA to another 200 series and Ip500v2 I know, I first thought VPN issue, and from my limited testing the 9621G works at main site when I brought it in for testing, but there are no...

I've had all sorts of problems with audio on 8.1.67 using 9621G's that I think is a bad or partial retrieval. Well the retrieval completes and the phone keypad half functions, but no audio channel and no Features or Contacts. Can pickup the phone and call, but cant hear or speak. The entire...

In my opinion that's the beauty of IP Office; the ability to do both. As a hybrid system you can have local analog sets around the school and possibly IP sets at remote buildings or even areas that your current analog wiring doesn't extend. You can even have digital sets at multiple sites each...

What brand/model is your POE switch? Do your Avaya bricks have a green or blue LED?

Bummer, Hope I didn't jinx you. There is Firmware 6.2.3 - but seems to only be CM related fixes http://downloads.avaya.com/css/P8/documents/100169016 I tried it, but it didn't help my half logged in mode so I rolled back. I'm just glad my 323 trunks across the SCN sites are holding and this is...

Confirmed - They messed up the firmware on the 9621G (Maybe others?) I now have at the home office (far side of the VPN) the 9621G and a 9650 plugged into the same switch. I can go back and forth logging in as the same extension and 9650 works and the 9621G wont get a dialtone and locks up...

Back at the site today and happy to report that the 3 phones that would not upgrade their firmware have completed. Not sure if it was he Combo card that these were attached to or the internal cat 5e wiring (bad drops), but when attached directly to the 8 port card with a cat6 patch they worked...

First typo in post - Two IP phones failing to get dial tone \ proper retrieval are 9621G not 9521G. 9521G is not even a proper model, but may of added confusion given 95xx us a DS not IP series - Sorry. We do have 9508 DS phones at this site which have upgraded perfectly, the DS phones that...

Thanks Joe! I did re-download from avaya and pointed manager to the bins at some point which did't help. Also manually deleted the 14xx files and transferred them using card level tools too. After the upgrades\downgrades i normally do a timed reset for 5 minutes via System Status. I know it's...

I’m home, remote desktoped into my computer with the Manager doing a “quick” weekend upgrade, I cant even test functionality of the digital handsets or the SCN, I only know my remote two IP units are dead – the following I wrote over the past 24 hours, I started with…. I have (had) a working...

Sorry to Bump @amriddle01 - Short Codes for MOH, Can you explain? Is this for external calls or intercom? Thanks, Mike

Thanks Guys! @intrigrant - Yes, I have been using one machine to manage the sites and have all V2's point at it for TFTP. Guessing that I'm going to change this for this site if I cant find a solution @amriddle01 - Short Codes for MOH? I assume your not referring to *34? Can you explain, also...

Im having in issue with Music on Hold across a 8.1 SCN because I wish to have different "System Sources" for a specific site. Seems when you set "system source" to WAV that it uses holdmusic.wav as default which is pushed out to all v2's via TFTP. If I have a site that needs different music I...

I’m running a 8.1(43) SCN with 2 sites that’s about to grow to 5 and issues with extension visibility that are about to worsen Currently, there seems to be no way to make an address visable locally, but not across the SCN. Ie We would like everybody to be able to find each other locally, but...

Thanks IPGUru I would not just buy 10 SD cards, I would buy 10 Chassis and cards. (for the systems I'll roll out in 2013) Sorry for the confusion, When I asked about Clock source I didn't mean PCM bus or CPU \ (ie crystal) I mean, IPO starts a 90 day upgrade-ability windows (some say 100+...

Thanks intrigrant - I followed your suggestion and some other threads regarding loading 7.0 and then making one outbound call to get grandfathered into the virtual essential upgrade for 8.x Everything is working - no Muppets!!! (No Disrespect Jim Henson) :) Of coarse, with the newer of 8.1(57)...

I've been currently managing two 500V2's since version 6.1 that I apparently got "upgraded" to Essential mode when upgrading to 7.1 and now to 8.1. I've just purchased a third system and finally realize what people were complaining about with muppet mode. Questions: 1) I don't need 8.x, can I...

I've ad a chance not to look at Viking and Valcom's products and also the 3226 Controller from Algosolutions. One Feature that the Algo has is the ability to cancel the call when the door is manually opened and you can remotely signal the controller to open the door from the IPO internal relays...

Thanks Telecomboy, I will google and look into product Regards, Mike