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Thanks Mikey, Just to make sure this latop is functioning fine. I picked my fiels I choose to save it on a stick as an rtf file is there something else Im supposed to do afterwards because I cant find it on the laptop or even onb my stick. Please advise

I recall being able to create a spreadsheet for al stations from ASA. I belive it was from the GEDI is there a way to do such from emulation. In either case what are the steps to do such?

Thanks MM I dont have any messages in those boxes the only thing left is tge MWI for the calling group and I think I have to be on site and do the triugh winspm.

when I dial #53 then hit ( I get dial tone like I enacted a FAC I'll look into the MWI for a calling group

I am stuck in a situation where the clients message waiting light (5300) with not go out. He has to actually put in ext 9991 to retrieve gen mailbox messages. I cannot dial #53 for the ext 9991. ssome one suggested that the VM ports may be locked? Help

Thank You sooo much I cant wait to try this out

I was call out to a client as a phone installed keps going to the company's fax machine. there were enough ports to just change them but I need to find out why thuis particular port is doing that there was nothing connected to it when I initially installed the phone.

We are up gradeing a client, who wanted to give thge staff new ext (100-162) but but their DID's are not in sequential order in any form to match them. He wants them to to send out he full did on caller ID's for outgoing calls AE ext 132 's DID is XXX-XXX-2347 . is therre any script, rule or...

Thanks Jim, there are no errors on the switch but you may have a valid point with th eback plane or loos module as the problem happens when techs are punchining down cross connect as the MDF shares the same wall.

I just came back from a client whos fax line went dead after I "thought I corrected a problem. I install a digital set off of a available port and id the phone as ex 4301. made desi's and emailed the client the new extension. He says Hey 4301 is my Fax line. I go back and renumber the...

GThank com one did noyt take last time I tried my co worker has his set to com 6 I' on my way on site to a client aI will plug it in and see if that works *Crossed Fingers*

Thank you Merlin man but what port do you tell the Winspm when establishing a new direct connect? in the site settings sect.?

I'm working with the cisco team who are trying to creat a set that will only allow the user to dial numbers put on his speed dial only. Im an Avaya guy getting trained in Cisco CME, I suggest that they give that phone a different FAC and build a ARS table with the numbers they have in that...

I was given a new Laptop and I am trying to configure Winspm Rel 9 in the site settings but every port I used came up with an error.Yesterday was spent with Radio Shack trying to find a driver for the USB-Serial Cable. Today was getting told by IBM they could not help me (?) Has anyone have...

CWC3 if I just change the AA menu for information purposes and not prompting can I hold off on the Dum terminal till I cutover or get the software to pur on a new Laptop? I can get "creative" for the time being and stall till I get approval for the Patrner

I apologize for all the wrong models, this was told to me over the phone. I will head out personally to make the changes myself with manny in hand

Thank You Rivet, I actually want to cut the office over to an Avaya, which the TIf was there to just do a simple survey and then the requests come (you know how that goes...)once he's seen instead of regular protocol. Just wont look to good to the CTO spending money like that for something we...

After receiving the incorrect info from TIF (Tech In Field) and doing my own reasearch I have a TX 824 with a TVA 50 VM. I just want to add a VM box and change the AA recording. Could this be done from a Station that is designated as the ADMIN , much like the Avaya Partner that most of my...

Trying to reprogram an auto attendant and add a VM box. where is there and extension where all the admin can be done or does everthing have to be done from the software which is on broken laptop as the TIF claims?

Pardon my typos. You are correct about the nomenclature. What ext is the amin mailbox? Or .