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Hi everyone, I'm trying to configure a phone Mitel 5304 to dial a number when a button is pressed. Telephone currently has COS/COR lined pemanently blocked until the Independent Account Code (IAC) is dialed. Is there a way to configure the button in order to dial IAC + number in one single...

Hi All, MITEL 3300. I have SIP service enabled by TFTP with phones 5302 and some generic SIP phones. SIP_username/password: extension_number To configure them I press (#) at power on and then extension number and (#)(#). I'm trying to configure dualphone 5304 as SIP. I had changed...

Hi everyone, I have a Mitel 3300MXe with some TELEDEX SIP phones with speed dial buttons configured for different services (i.e. Laundry, room service, maid, etc), all calls attended by phone operator - Console IP5500. The idea is to let the operator know how answer according to the button...

Hi, my MITEL 3300 has 2 5550 IP Consoles with repective directory number. Curious thing is that in SMDR log consoles are identified as ATT1, ATT2 and not directory number (example below). This conflicts with my external call accounting system waiting for an extension number. Is there a way to...

Hi, My SMDR logs shows random missing duration on some calls (example below). This creates an issue with external call accounting system, unable to detect such calls. Is there a way to solve this issue? Thank you in advance 11/20 07:32A 0000:00:24 ATT3 *004 9999 IS9999...

Hi Guys, Sorry for the late reply lots of work on a 1 man army IT hospitality bussiness. After reviewing your posts I've been able to solve the issue, thank you ALL. SXWizard: Thanks for the example after your post I found out carrier was not delivering ID correctly. motivatedtek: Thanks for...

Hello All, After reviewing all day long and reading the help. I can tell this is going on: Display ANI/ISDN Calling Number Only: Yes Result: Trunk Service Label (found on SysConf->Trunks->ISDN-PRI) Display ANI/ISDN Calling Number Only: No Result: System Speed Call Assignment Display DNIS...

SXWizard, Thanks for the hint, ID is enabled by carrier vendor as shown in the result below xxxxxxx is the external incoming number ********* Log Start************ 06/16 11:25A 0000:00:09 yyyy xxxxxxx A T12 zzzz...

kwbMitel, I actually read your post on http://www.tek-tips.com/viewthread.cfm?qid=1421280 Yet at the moment this is the behavior found my phones: 1) Phone displays LCD Speed Call Control ID ie. xxxx 2) Console displays: Name= <Class Of Service Number Comment> Number. Notes Device...

kwbMitel, Thank you for your reply. Very helpful hint (notice I'm novice). LoopyLou, I thought of that yet I didn't know how to review the current features as kwbMitel suggested. Thanks both for the help

Sorry posted to the wrong channel

HBIT (IS/IT--Management) 12 Jun 10 14:20 PBX 3300 with external mailvoice system. At the moment message button on 5330 IPPhone is configured to dial an extension and I need to change that button to dial another extension. When I try to configure the MSG button on the phone without success...

PBX 3300 with external mailvoice system. At the moment message button on 5330 IPPhone is configured to dial an extension and I need to change that button to dial another extension. When I try to configure the MSG button on the phone without success. How can I configure Message Button to dial...

MITEL 3300 Ver: 10.0.0.10_2 R4 Hi I'm a PBX administrator new to Mitel, left on my own by inexperienced vendor/installer. [thumbsdown] Could anybody point me to -if possible explain- how does the Caller ID on external incoming calls can be configured?. That since vendor/installer was never...

(Non-Mitel expert but already familiar) MITEL 3300 & IPPHONES 5330 I recently got the next issue on a single extension: When dialing to a 5330 ip phone from another extension I get "Access Denied", yet outgoing calls can be made from the 5330. COS and COR are the same as the rest of the...