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I recently took over the support of an AVST 9.0 system that covers a Nortel 61C and Avaya Aura 6.3. My question is there are 2 servers configured I'm guessing the first is the application and the 2nd if the actual database where the messages are stored any insight would be greatly appreciated...

Its a new one for a lot of us even Avaya. There hear the message right after entering the password. The logs don't show anything. When they get the message they notify me and I can try from my cell and other phones and will get the message. I have given them the url for web access to see if they...

They are set to Aria. I have removed the mailbox and rebuilt it, built a box with a different station and still get the same thing. Only user out of about 4k with this problem.

We have AAM 6.3 when a user tries to access their mailbox a recording plays saying mailbox is busy. For the user I have removed the mailbox and built one with a new number and still getting the same result. Has anyone come across this and what did it take to resolve it. Thanks in advance. Dwayne

We are currently on CM6.3 with approximately 8K 96XX VPN phones with firmware 6.4.0.14 and need to upgrade them to 6.6.18c to allow us to capture the expiration of certificates. We currently have a about 10 phones with the new firmware and able to see when the cert if getting ready to expire...

Depending what will be on the other end will determine if you have enough voltage. When trying to use an Avaya Universal Paging adapter you will need to install a Viking ring generator in between so that it will get the 48 volts required to trip it. I went thru this problem last year.

15 different CM cores

Also this cluster has no CLAN or Medpros in the environment.

Do you have to configure tone generation in order to have zip tones generated? The reason I'm asking is that we have 15 different clusters and only 1 has tone generation configured. Thanks in advance.

AvayaTier3- these are all engineers that support all of our systems. We provide default password and force to change. Thought maybe by using xml we could do it. Guess I need to start inputting manually.

Thanks Randy.. we had a ProVision license but the company decided not to renew it. It was really handy since we were migrating to an enterprise.

I have been looking for a way to do a bulk import of admin accounts to CM 6.3. Is there anyway to do this I have about 100 accounts to add to 3 different switches. Thanks

Even with debug turned on we are not able to capture the number of days left for the cert. Currently when a new phone is issued the vendor provides a spreadsheet with the date the cert was installed and number of days. We are trying to automate the 96XX's just like the 46XX's. This is what we...

We are trying to have 96XX VPN phones write to a syslog so we can keep track of when there certificates will be expiring.Its currently working with 46XX. Any recommendations would be greatly appreciated.

We are on CMS R17fb.m We are creating normal users and want the UserID to begin is with a lower case for example "bxxxxxx". But when we tried to add we just get a failed message. We can change it to "Bxxxxxx" and it will accept it. The thing is we it will create some with lower case and then...

When adding users sometimes it will allow you to add a user stating the user id with a lower case. Then when you go to add another using it will not allow you to create it starting with a lower case and will only allow upper case. Any suggestions on a workaround. Thanks

I had the same situation so I replaced the phone with a 9641 and enabled BT on it. User loved it and sound sound quality was excellent.

Trying to get my nightly incremental to complete successfully but it always dies on Directory Board. Is there anyway to tell what board maybe having the issue? We have 4 other PBX's that use the same SM and not having any issues with the incremental.

Sometimes when going across ties your route number must be above 90. I have seen this happen in a few instances. I would give that a try.

Yes either a bad card, bad slot or if another type of card was programmed in that slot you will have to out that card.