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I have an IP Office IP 500, ver 6.0 (8). The system is licensed for VMPRO. Is it understood that this IP500 will only support VM Pro 6.0? Would there be any compatibility between the IP500 ver 6.0(8) and the VM Pro 8.0?

Is there a specific patch? There are a lot of patches that take a long time to load.

Does a system reset put the BCM back in mode 1?

I have a BCM 50 that will sporadically puts queued Call Center callers indefinitely on hold somewhere out there in the universe. They are out there, they here the BCM music on hold, agents are idle, but callers are never presented to an idle agent. The caller can hang up and try again, but the...

Is there any documentation or cheat sheet available some where on this?

Does anyone have any experience with any kind of networking between an NEC SV8100 and a BCM 50/450? I am looking for the best way to set up 4 digit dialing between the 2 systems whether it's by way of SIP, H323, QSIG, Netlink, etc. Any thoughts on the issue are appreciated!

Does anyone have any experience with any kind of networking between an NEC SV8100 and a BCM 50/450? I am looking for the best way to set up 4 digit dialing between the 2 systems whether it's by way of SIP, H323, QSIG, Netlink, etc. Any thoughts on the issue are appreciated!

Actually, this is for a CCIS, but that should not make a difference. I did as you suggested, even let it boot up all night, and this 7.1 software will not go away. It will not boot up! Do you have any other suggestions?

If I put a 4.1 software cartridge into a MICS that has previously had 7.1 software installed, the MICS will not come up. Is there anyway to purge the MICS of that newer software. I have already tried to drain the system capacitor, but that does not work.

I am experiencing that the BCM50 with 1.0 software does not allow an analog station to answer an inbound CO call and transfer that call to a digital station unless the digital station first answers the intercom call from the analog station. Only supervised transfers are allowed, blind transfers...

I am very new to IP Office! What I am hearing telecomboy say is that the system IP address cannot be determined through a phone?

...and if it is not 192.168.43.1?

I have an IP Office 500 v1 for which I do not know the LAN 1 IP address. Auto discovery is not finding it. Is there a way to check the IP address through phone programming?

What is the latest StarTalk flash version manufactured? I was always under the impression that 2.** was the latest. I just saw a flash card for StarTalk Flash with a revision of 3.1.02.

I get nothing out of the serial port!

I have a BCM 200 that will not boot up. The power, Hard Drive, Temperature and Fan LED's are solid green. All other LED's, the status, MSC,WAN, modem, LAN 1 and LAN 2 LED's are all flashing green. The system boot up process will not progress past this state. All caps seem to be healthy. Can...

That Last post is helpful! Thanks!

No, tape drive is not connected. I will get the SCSI terminator. Thanks!

No, I do not! I will try that. What about the Dongle? Is it required for the system launch Windows?

I have a Call Pilot 600r that will no longer boot up. I have taken it out of the rack and I have it sitting on a bench. In the boot up process it attempts to launch Windows 2003 server. I can view the progress bar at the bottom of the 2003 Server main screen, but then the progress bar freezes...