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Is there any way to see variable assignments using CMS? We're using feature access codes to allow users to set variables and subsequently select how their calls route. However, this doesn't allow them to see how the variable is currently set. We were hoping this might be possible using CMS but...

Hey dregs. The txt file itself explains what most of the different options do. Just remove the ## marks as appropriate to activate them. The attached document might also be useful. You can do the above with COR though.http://support.avaya.com/css/P8/documents/003880178

Cheers Stinney. Tried this and got the 1st skill data. However, using this method doesn't export the VDN Variable assignments. Can't have my cake and eat it it seems. Cheers for all the help though folks

Hi Folks, Does anyone know if it's possible to set a variable to hold the value of the current number of calls queued or staffed agents right at the top of a vector? We're trying to create a vector which will cap at say 100% of staffed agents from 1 right up to infinity. Currently, we do it...

I'm trying to connect the audio output on a PC to an analogue port on our PBX and use this as our music on hold source. I'm using a cable with a 3.5mm jack on one end and an RJ45 connector on the other end. When I connect this to my iPod it works fine. However, when I connect to the audio output...

Thanks mate. I think we're due for an upgrade. In the meantime, I've managed to do this through the report feature list vdn. Exports the data comma delimited. Does the trick.

I'm trying to export details from Avaya site administrator and CMS supervisor to allow us to track changes and roll back if necessary. When exporting VDNs in Avaya site administrator (Version 3.0.8) you are able to export every detail apart from the 1st skill. This information is obviously vital...