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  1. cinarv

    Task Scheduler in Activity Reporter

    Hi, I would like to ask about task scheduler. I try to add the task in task scheduler in activity reporter. I want to select the comma separated values format But I can not.It does not seem active. I can only select pdf format. Do you know how I can set the report in the comma separated values...
  2. cinarv

    Activity Reporter

    Hi, I have a problem in reporting in activity reporter. I have configured activity reporter CDR data files can be downloaded successfully I can see from the logs (Admin>System Logs> Connectivity) And also I can see the new data in a viewing live raw data part.(I could not see the live parsed...
  3. cinarv

    Setting the CCR tree

    Yes attendant avaliable is set to yes Thanks all but I also want to know what the function of 'Return to Autoattendant' is. I could not see any change, when I unticked 'Return to Autoattendant'
  4. cinarv

    Setting the CCR tree

    I mean when the user could not decide wh?ch department he need to select, he w?ll be redirected to attendant DN w?thout press?ng any digit In other words the attendant DN ?s operator DN to ?nform user to make a select?on. I hope I can explain
  5. cinarv

    Setting the CCR tree

    hi, I have a question to set CCR tree in BCM450 I set an autoattendant which is using CCR tree for example: Prime set 110, when the DN:110(Public received :44554631) is called,The greeting is like in the following For Spanish press 1 For English press 2 Service menu: press 1 for...
  6. cinarv

    CCR tree

    hi, I have a question about CCR tree in BCM450 I set an autoattendant which is using CCR tree (for example: Service menu: press 1 for technical service press 2 for sale department) when the user is in a menu and if he does not press any digit(1 or 2) the call is disconnected. How can I set...
  7. cinarv

    How to set the fax to mail directly by using express messaging line

    Sorry but how can I test this setting Should I ring 342?if no which number should I ring Is this setting valid for only external call Could you please explain DID briefly Thanks
  8. cinarv

    How to set the fax to mail directly by using express messaging line

    Just to clarify In which situation the fax will go to mail I mean which number I should ring to test the setting Is 342 DID number? I checked the fax option Thanks
  9. cinarv

    How to set the fax to mail directly by using express messaging line

    I need help how to set the fax to mail directly in express messaging line Here is my setting: All keycode for fax messaging and voicemail are available In Element Manager DN:6102 is the subscriber set DN:6101 is the virtual fax line Fax DN :6101 Target Line for 6101 is 342 Line 342 includes ...

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