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  1. tbeeber

    Can you setup specific users to only use internal email???

    To prevent internet mail from reaching particular users, the configuration is almost in the same place - in the "SMTP Inbound Controls" tab. The last section, "Inbound intended recipient controls" allows you to allow/deny incoming mail for any given users/addresses. You can...
  2. tbeeber

    Notes 4.6 Question

    From the Lotus.com web site: Domino and Notes 4.6 Maintenance Engineering Support and End of Service Based upon input and requests from customers and partners around the world, Lotus extended maintenance engineering support of the Domino and Notes 4.6x codestream until January 31, 2002...
  3. tbeeber

    Bar Code Reader

    Use the Device Configuration Wizard. Run it, and step through the first few screens (It will require you stop the tape engine.) At some point, after you have configured the library/tapes, there will be a checkbox for "Bar code reader installed". (Sorry I can't give you a more exact...
  4. tbeeber

    E8522 Failed to receive data from the client agent. (EC=10054)

    This is indicating a timeout in communication between the server and the agent. There are a number of possible causes. I have seen this error when there was a problem with the configuration of the NIC and the attached switch. The switch was running full duplex, and the server was at half...
  5. tbeeber

    E9001 Unable to allocate memory

    The entire log for the job: ARCServe for Windows 2000 -- Backup E9001 Unable to allocate memory. (SIZE=732) Verify With CRC Backup(s) I am getting the above error message when attempting to run several jobs at once. This usually happens overnight, but I think it kicks in when there are...
  6. tbeeber

    Backing Up Exchange Using GFS Rotation

    If you are looking to restore the Exchange DB from the Restore manager, you need to look under the "Microsoft Windows Network" branch of the tree, not the client agents branch. It's not real intuative, but that's where you'll find it. I've also found you need to select the...
  7. tbeeber

    Using Agent on Server

    The client agent is not required on the ARCserve server box. It won't do you any good. I'm not sure if it will cause you any trouble, I suspect not. In any case, don't waste the license.
  8. tbeeber

    Agent trouble E8522

    GuidoO, Be careful with setting the switch to Auto. I have seen that cause lots of problems with throughput. I've seen it really kill throughput, especially on an full backup. The Auto Setting is known to work poorly with NT, I don't know if W2K is any better. In the situation I described...
  9. tbeeber

    Backup Agent for Lotus Notes

    Try and determine if a process or user has the notes.ini file open and locked. That will be the key to your solution. Check for shares or open files through the server manager, and consider stopping the Notes server if you can. The credential conflict could be a clue, too. That means you are...
  10. tbeeber

    Agent trouble E8522

    E8522 is usually a timeout in communication between the server and the agent. I had that problem on one server, and finally tracked it down to the switch being set at 100/full and the NIC at 100/half. The high number of collisions would occasionally (but not always) cause a time out. Hope...
  11. tbeeber

    How to Backup if you are not using Netbios

    Try going to the branch where you would expect to find the target server, right click, then add object. This will allow you to add whatever servers you need to your list. Beware using Add Using auto-discovery, that usually adds servers by specifying the IP, and you are often better off...
  12. tbeeber

    Session/Encryption passwords. Use or not?

    Session Encryption Passwords should only be used if you have a need for the data to be encrypted on the tape. For example, if there is sensitive data, and you are not sure of the security of the transport of your tapes to offsite storage. We were looking into it for possible security...
  13. tbeeber

    Arcserve not seeing the Exchange Agent

    BlowIT might be on the right track with the first post, just didn't go far enough... You need to make sure that computer name resolution is enabled to do an exchange (or other DB agent) backup. If you used "add using auto-discovery", this will not be the case. Select modify on one...
  14. tbeeber

    4 ARCServeGuru

    It lists for about a grand, but I've seen it on other web sites for about $650. (I'm not going to say what site, as that might run afoul of the "no promoting" rule, even though I have no stake in it. A search of major .com software sites should realize some results.) You need one...
  15. tbeeber

    4 ARCServeGuru

    Consider getting the Oracle agent installed, if that data is at all important. Remember, if you are filtering those files, they are not getting backup up. Thus you won't be able to restore then when the day comes. You are taking a big risk. The Oracle agent will allow you to back up those...
  16. tbeeber

    Modifying job?

    You don't happen to be using Terminal Server to access your server to make the changes, are you? I've seen problems in working with ARCserve via terminal server, making changes that appear O.K., but when I look at the server at the console, or through other means, the changes didn't...
  17. tbeeber

    Full backup takes 73 hours ???

    Some good advice here, but the discrepancy you describe sounds like it could be a networking issue. Especially the 73 hours vs. 15 minutes thing. I saw that happen when they replaced a switch here and configured it for "Auto" on the speed. Make sure your NICs and Switches are both...
  18. tbeeber

    Skipped files not appearing in Job Log

    I'm having a problem where I'm getting some (not all) skipped files in backup jobs, but the files are not being specified in the Job Log. Yep, no error messages, just an indication of 1 skipped file. When I go to the Client agent log, I can see the file name, with an error code of RC=32...
  19. tbeeber

    Arcserve2000 Error E3711

    If you have a library with more that one drive, you need to install the Library option. This needs to be purchased/licensed separately. It sounds like you had the option installed, but the grace period for licensing the software may have run out after a "couple of weeks". If you...
  20. tbeeber

    Arcserve Restore Reporting

    Ouch. I feel your pain. The Log all Activity option would tell you everything that you restored, but only if you set it BEFORE you did your restore. Otherwise, it's not gonna help you. Here's a couple of ideas you can use, if you or can recreate the "source" of the restore job you...

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