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We got it nailed down. You have to apply the CMDB table to the RLI on the NPA outbound. We were trying it on the outbound route and had no luck thanks

You have the prompt or info on the query?

I have 3 systems that are CS1000 7.65

Having issues with calls from tandem PBX's across tie trunks. When pbx-A forwards calls to external number and then receives call from pbx-B the CLID is only showing the internal caller ID 6-digit in our case out the PSTN. Have tried CMDB tables on the incoming route but that displays full 10...

I have seen a few other users post this but no resolution. Calls are the exact same time and 1 connects and the other is silence and disconnects. % TER RTMB: 31-7 ACOD: 800031 % CALLED#: 911 % CALLING#: 236034 % % OSN000 RECORD END % % % % OSN000 CUST 0 911 CALL ALERT % % TER RTMB: 31-6...

Does anyone have the Quintum Tenor AF Configuration Manager 1 download? I have searched everywhere and am not having any luck! We have a Tenor AF that is registered with CS1000 NRS but need to make some config changes. Reached out to Sonus who bought Quintum and they told me I was SOL since I am...

I still don't see where I can specify before or after digits are dialed

We are a huge tenant system and require auth codes for billing purposes

Looking for assistance with Avaya CM 6.3 We currently use auth codes for our system and would like to see if there is a way to enter the authorization codes "pre-dial" or before the long distance number is dialed. Currently auth codes are entered after the number is dialed, but other systems in...