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Hello Everyone, I have a customer with a flash 4, version 1.7, and I noticed it has only 2 tables, 2 trees. They are wanting a third tree. Does any version of flash have the ability for 4, or will they have to go to a Call Pilot. Thanks. Scott

Thanks for the suggestions. I will make sure I check the ringing before moving forward. If not I will investigate the RAD. Hopefully they aren't too troublesome. Scott

Hello Everyone, I have a customer with a MICS, and 3 of the lines on the MICS work to outdial, but won't ring on an incoming call. The light doesn't even flash, but you can answer it manually when you call in. I swapped the line cards and it is not the card. Now I am assuming it would be the...

Hello Everyone, Thanks for the response. Actually the software I had in there was 3.1, not 3.0. And the previous software that had this same issue was 3.0. This problem of messages coming back was killing me, so that is why I went with 2.0. NOBODY has ever heard of this that I talked to, and...

Hello everyone, I am the person with call pilot problems where deleted messages keep coming back. The software version is 3.0. What I am planning to do is install new software with v version 2.0. My question is I was wondering if I could back up the 3.0 and do a reinstall on the 2.0 to keep...

No unified messaging or any other application, just voicemail.

Yes I did a new install with all new greetings and everything. Going to try changing the COS and make the message retention time shorter. Scott

Ok now I really need some help. I have now replaced the call pilot with a new one, with 3.0 software. This same problem is happening again where all of the sudden, there are over a hundred messages in the mailbox that came back after being deleted. These are from 3 months ago and they were...

I'm not too familiar with backing up the greetings only. Didn't want to back up and restore if the problem may be put back in there. I already mentioned the upgrade, but they don't want to pay for it. Go figure. Thanks Again.

If I knew it would fix the problem doing a reinstall I would do it. They have someone come in for very lengthy greetings so I will avoid that route. Thanks for the help, just wanted to see if anyone had this before.

No this system isn't even on their network. Very weird one for me.

Hello Everyone, I have a customer with a call pilot 100 who is having trouble with the general delivery mailbox. It seems that every so often, they will have all the previously deleted messages coming back as new, filling up their mailbox and forcing them to manually delete them again. Anyone...