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Thank you phoneguyjr. It worked.

I have a Partner stand alone 206 R 4.1 that I am trying to program. I have 1 18D set and the rest of the extensions are going to be analog sets (POTS phones) I would like all the analog sets be set to intercom as prime, but I would like them to be able to have access to outside lines, maybe by...

Paul it was not a 824 it is a kxta624. Pls clear up that. I was hoping it was but I am on site and very disappointed...lol tks for the help

The following is from an email from my customer. I have a crown jewel gate opener that interrupes the dial tone when the system is activated. Once the call is picked up you can not just dial 9 to open the gate you must wait 30 sec to get the touch tone to open the gate. There is no touch tone...

My customer has a gate opening feature on his Panasonic phone system. With the talk path established through the intercom by dialing 9 the gate will open. There is however a 30 second delay. The customer does not want the delay. Has anyone encountered and solved this mystery?

yes. you might check to make sure feature 813 is the right code. My memory is not so good these days

The only solution that I have found is to program a button to log the calls manually on each set. I think it's feature 813

I am having trouble with call logging on a CICS 4.0. It appears that the call logging option is on the line rather than the set. I have seen the option in newer CICS software to set the call logging to either lines or sets, but I can't find it in the 4.0 software. Any help appreciated.

Can an extension log the call info if the call was answered by the receptionist and transferred to it? The customer wants each extension to log all calls transferred to it. But only log the calls that were directed to that specific extension. The system is a Norstar CICS.

I am working with a customer who inherited a phone system in place. There is a KX-TVA50 connected to the phone system but it was not active. The phone system is working as needed but the customer would like the voicemail to work. After turning on the KX-TVA50 we get the green run light but we...

We just upgraded a CICS to have caller ID. Right now when auto attendant is active it routes calls immediately. We want to configure auto attendant in the call pilot to not pick up the call until two rings to allow the call info to be captured. We can get in the call pilot menus but we can't...