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  1. caknfd

    200ICP PMS

    I believe the IP socket 1753 is for the 3300 but it looks like I can assign an IP socket in the data assignment and depending on the PLID it will assign a specific socket And then assign Hotel logs in Directed IO which I should be able to telnet to, to see hotel logs. Might not be like in the...
  2. caknfd

    200ICP PMS

    I have the PMS Emulator. But I am guessing like the 3300 only 1 connection at a time can work and my PMS Emulator wouldn't connect. (Was it because the Hotel PMS was already connected?) I am looking for something like on the 3300 (PMS State, PMS Trace on/Off, Logs read hotel newest X/All) how...
  3. caknfd

    200ICP PMS

    Is there a way to test check the status of PMS on a 200ICP. Any Logs TIA Craig
  4. caknfd

    SIP Trunk to a Raulands Telecenter

    Looking for anyone that has got a 3300 to interface via SIP to a Raulands TCU school Intercom. There saying it SIP but there is really no SIP Configuration on their side. We put in a Patton box to do FXO to FXS integration, but it is a temporary workaround. Any info would be helpful Craig
  5. caknfd

    Unable to backup voicemail

    Billz66 you are correct I went onto another AX and it had the same issue. Went into the online help and under what is backed up is states the different things it backs up but also includes the following. For the AX controller you cannot include voice mail messages in a system backup Note...
  6. caknfd

    Unable to backup voicemail

    KwbMitel It is a 3300 AX and I did actually state the ports and all were idle I thought 1 4 27 and 1 4 28 to get all of the ports but I will check again. Billz66 Part of me was thinking storage but all of the hotel guest phone don't have any msgs and only about 6 of the admin phones had msgs...
  7. caknfd

    Unable to backup voicemail

    Have an AX system version 8.0 SP3PR3 In the backup form the Voicemail Messages Check Box is greyed out (Never seen greyed out before) I can complete a backup without(voicemail Messages)fine If I try a scheduled backup I can select voicemail messages but the backup fails I have stopped and...
  8. caknfd

    5320e PC port failing

    I have a customer that has had multiple 5320e the the PC port is stops working. I asked around here and no one can even remember one going bad. So just wanted ask the group if anyone has heard of this being an issue. Craig
  9. caknfd

    MWI

    Does the phone have any other line appearances on it that may have a voicemail box? I have run into a couple of times where a mailbox was trying to light the lamp on an extension that was only key on a phone or a to a hunt group that has keys on the phone(it will light the lamp of the firat...
  10. caknfd

    Guest services on hospitality Cluster

    Did you get this fixed? What console are you trying this from?. There is an option in the MiVBC that has to be enabled for the guest services function to work. If i recall it was a little hidden. Craig
  11. caknfd

    Networked ARS question

    Say I have 3 3300's connected via IP trunking. 1 phone controller and 2 trunking gateway controllers with one PRI each. In the ARS in the phone controller I send say 91+10 using a list (first choice TG#1 2nd TG#2) to TG#1 and its PRI is busy will the busy be past back to the phone controller so...
  12. caknfd

    Cant ftp to 3300

    Connect to the RTC port either with direct serial or say Putty using RAW and port 2002 and type version. Look for U= and P= that is the FTP username and password, typically it is FTP and @ but maybe it was changed. Craig
  13. caknfd

    Exchange 2016 UM rerouting issue

    3300 Rel 8.0 SP3 with SIP trunks to exchange 2016(actually 7 SIP Peers to 7 different servers that does some routing to the active Exchange server) when a call no answer forwards there is a 15 sec pause after Exchange answers before the greeting is played. If I reroute the same user always...
  14. caknfd

    Call recall issue

    Could this be the issue? You are trying to forward back to the phone that transferred the call. From the online help under Features, Call Forward , Conditions and Feature interactions "Call Forward has no effect if the call forward destination calls the originating station" As a test try and...
  15. caknfd

    Cisco ATA (SPA112) and SIP trunks

    Problem Solved!!! Ran the SIP TCPDMP on the SIP Trunk side and found the call same 488 message but saw different responses in wireshark then on the ATA trace and it pointed me to Packetization Rate. SIP trunks were set to 20ms found in the ATA they default to 30 or 0.030 so I changed the ATA to...
  16. caknfd

    Cisco ATA (SPA112) and SIP trunks

    Can receive calls. Can make internal call to any site. Can make external calls out a copper trunk on the local (to the ATA) 3300. Can make external calls out a PRI on the same PBX as the SIP trunks.(remote 3300) The caller ID that is put out is the Default CPN I see it when calling out via the...
  17. caknfd

    Cisco ATA (SPA112) and SIP trunks

    The SIP trunks are on the local lan and not run through an MBG. Only the ATA's at the remote sites are having the issues all other digital, IP and SIP (Polycoms) are fine and all ATA's, Polycom's IP phones are are on the same subnet at each site so it is not a local network issue and that I...
  18. caknfd

    Cisco ATA (SPA112) and SIP trunks

    The ATA's were there all along and worked fine on the PRI's only started to fail when I replaced the PRI's for SIP Trunks. Inbound is fine they just get reorder (fast busy when dialing out) Craig
  19. caknfd

    Cisco ATA (SPA112) and SIP trunks

    Have a multiple site system that was using 6 PRI's we recently removed the PRI's and went SIP. All is good except Cisco ATA's (SPA112) at remote sites now get reorder when dialing out.(No problem prior to the SIP conversion) They can dial 5 digit (internal numbers at any site) and when I routed...
  20. caknfd

    T1 PRI Programming

    You should be good to go. It was the NSU's that needed to be the same type of circuit Craig

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