Don't laugh, but does anyone know where I can get a copy of the 68060 install diskette for rls 23.19, have a customer that needs an IODU/c replaced in an option 81C and we suspect the install disk is faulty, says it is installing the install utility but never gets to the Nortel LOGO or where it...
If the inbound call is supposed to be a DID, make sure it is a valid DID to your switch, change the extension on the phone to a known working DID and see if the call rings the phone, if it does, the number you assigned it probably does not fall within your DID range, or needs to be converted in...
Have a customer that has a CS1000e rls 6.0r cppm, intermittantly
3903 sets lose the ability to see their soft keys, disabling and re-enabling the phone fixes it short term, all latest patches have been loaded and phones are all flashed to latest on disk ( 090 ). Phones are NTMN12EC rls 01...
Contact Center 6 SU07, CS1000 PIV rls 5.50J.Just updated to most current Deplist on PBX and now intermitantly on real time display, agent will show idle when actually on a call, anyone know of this issue? On both Web Client and Fat Client.
Contact Center 6 SU07, CS1000 PIV rls 5.50J.
Just updated to most current Deplist on PBX and now intermitantly on real time display, agent will show idle when actually on a call, anyone know of this issue? On both Web Client and Fat Client.
Just switched carriers to Paetec, now can't dial international numbers, anybody know what can be changed to make this work ? Tried everything I know with CTYP and DMI in LD 86.
Any body remeber what the backup media would be on a Opt61 release 17, that's right, 17. Is it A & B diskettes that would have to been Nortel issued or just a standard floppy or the 4 mb diskettes.
To do what you want, you first need to know if you have Emergency Services Access (ESA) configured on your system, go to LD 24 and
REQ PRT
TYPE ESA
It should show you if you have it configured,then the info should go to any TTY that has USER MTC or the History file if it has MTC defined. You can...
Does anyone know if CP 4.0 is compatible with Exchange Server 2007? Customer upgraded from Exchage Server 2003 to 2007 and My call Pilot stopped working, they tried using My Call Pilot 5.0 but it still is not working properly.
Here is a print of all essential info for both switches involved with this bug code.
I don't see any thing wrong except The 11C doesn't have any patches loaded.
T2000
Example of Bug6396
BUG6396
BUG6396 + 046CD684 04D560AC 04D55AB2 04D5089C 04D0742E
BUG6396 + 04D0531E 04D052AE 04D051EA...
Have an OPT 81c rls 23.55 with inbound PRI, when external callers dial a DID that comes into the 81 and that call is sent via CDP across a tie line to another pbx, get a bug6396 every time,
inbound route and D-channel are IFC NI2, outbound route and d-channel are IFC SL-1.
Anyone see this before?
I have a 2250 console (1) that we want to go to a menu service in call pilot if the attendant is on a call and can't answer the 2nd call within 5 rings( 30 sec ).
The ATDN is "0" the LDN0 is 6611(DID) if I build a phantom of xxxx and DCFW it to the CP CDN and assign the phantom as the AADN with...
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