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  1. john3588

    Call Pilot routing to ccr tree

    Is just removing the wave file from the greeting path sufficient? This was a commercially done greeting and there is just a path to the file. Can I just move it to the ccr tree recording? Or will I still need the second of dead air in the company greeting?
  2. john3588

    Call Pilot routing to ccr tree

    Thanks - I will try it this weekend. where is the touch tone gate setting?
  3. john3588

    Call Pilot routing to ccr tree

    I have recorded a main gretting that says in effect. hello you have reached...our hours are... press 1 for sales.. 2 for tech support... The auto attendant answers and plays the greeting then I press 1 and there is a pause and then it exits. The only way I can get it to work is if I press 11 or...

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