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  1. techelp01

    SG200 Security Gateway

    Has anybody been able to successfully get an Avaya 9620vpn phone working on a SG200? Thanks
  2. techelp01

    SN-Conf Alarm

    Here are the results from my test last night, any suggestions? test board xxxx Test Err Code O1E02 SNI-BD 777 Fail O1E02 SNI-BD 759 Fail 112 O1E02 SNI-BD 767 Pass O1E02 SNI-BD 755 Pass...
  3. techelp01

    SN-Conf Alarm

    Would you know if test board 01E02 Would be service effecting?
  4. techelp01

    SN-Conf Alarm

    Would anybody out there have any suggestions on resolving these alarms? They just started the other day. 01E02 SN-CONF Major 01E19 SN-CONF Major 01E19 SNI-BD Major 01E02 SNI-BD Major 01E SN-Conf
  5. techelp01

    One-way talk path

    What network region should I use g.729 for going across the WAN? NR 10 or NR 11? Thanks for you help
  6. techelp01

    One-way talk path

    AUDIO CHANNEL Port: S00246 G.711MU Switch-End Audio Location: 02A1407 IP Address Port Node Name Rgn Other-End: 192.168.140.62 18644 MEDPRO-3 7 Set-End: 192.168.146.67 8110...
  7. techelp01

    Call routing help

    So, if I want calls from NR 7-1 to be allowed over RG11 I would make the changes below NR? I really appreciate your help display ip-network-region 11 Page 1 of 20 IP NETWORK REGION Region: 11 Location: 1 Authoritative...
  8. techelp01

    One-Way talk path

    Guys, I have an issue with a one-way talk path. I'm placing a call from my desk phone in the office to a VPN user at home. The call goes through and I can hear them but they cant hear me. If the remote user calls me it works fine, its just me calling out of the corporate office. When I call out...
  9. techelp01

    Call routing help

    Can anybody help me on steering certain station to station calls over a particular network region? Or better yet when dialing certain extensions I would like the extension to us medpro 11 and not medpro 7. I'm having a one way talk path issue from the corporate office to a VPN user at home. Thanks
  10. techelp01

    SonicWall TZ 210 VPN Discover Problem

    I’m having problems getting my Avaya 9620 VPN phone working on a SonicWall TZ 210. I have modified my 46xx setting file to enable the VPN feature for the 9620. So, I can see my VPN tunnel up in my SonicWall. The problem I’m having is the phone is just saying “Discover 192.168.140.50” (IP address...
  11. techelp01

    Teo SIP-7810 progamming on Avaya Session Manager

    I need some help progamming a TEO 7810 in a Avaya Session Manager. The sets are getting DHCP and are coming up asking for a line id. Are there any root files that have to be loaded in the DHCP server? Serial #'s , MAC addresses etc? Any help would greatful Thanks Jamie
  12. techelp01

    CM S8400BP Modem Issue

    I'm having an issue with the modem not answering, I'm getting this error below. The modem is enabled and I have tried different USB modems with the same results. Modem Access is administered for incoming calls. error(10566) : RunSampModCtl: "/opt/ecs/sys/Sampmodctl "failed with status 0x100...
  13. techelp01

    Avaya S8300 one-way talkpath

    Does a trunk group need to be built for this type of set up. We have the pt to pt coming from the main switch to the remote(LSP) going directly into the Adrans and then the lan ports on the media gateways. It is intermittent....it happens on every 3rd or 4th call. Thanks again for your help.
  14. techelp01

    Avaya S8300 one-way talkpath

    Nope, these are digital sets.
  15. techelp01

    Avaya S8300 one-way talkpath

    I have a problem with a intermittent one-way talk path via point to point T1 to remote site. It happens every 3rd to 4th call, the T1 is connected to a Adtran 3200 at each end. I can hear the call at the remote site but they can't hear me. Any thoughts? Jamie
  16. techelp01

    IA770 with S8400 No Audio from VM

    I can't hear any audio from my IA770, I can see VM answering and collecting digits. Any thoughts?
  17. techelp01

    H.323 trunk between IP Office and CM Help

    I can call IP office from CM,, and CM can call IP office. But can't get a talk path. Trace below 11:12:24 active station 8390 cid 0x104d 11:12:24 G711MU ss:off ps:20 rn:1/1 192.168.10.97:41456 192.168.10.11:49924 11:12:24 xoip: fax:Relay modem:off tty:US 192.168.10.11:49924...
  18. techelp01

    Avaya TN 789 Radio Controller Alarming

    I am getting this alarm after a power issue in the building, I have replaced the TN789 with a new boards. I can't seem to find any doc's that reference the test number below. Anybody ever run into this? TEST RESULTS Port Maintenance Name Alt. Name...
  19. techelp01

    S8300D Rebooting on its own

    Thanks for everyones help on this. We placed the patch last night, hope it works. Thanks so much again
  20. techelp01

    S8300D Rebooting on its own

    Software Verison-5.2.1. Not sure of the current service pack an current Kernel patch. I will find out an get back to you Thanks so much for your help

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