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I'll give that a try, I use a setup like that at home for various chat apps, but the small form-factor Dell it's on only has one audio out/headphone jack and one mic in jack. I've only used the kind of setup above with two sound cards or two sets of outputs, I'm not sure if it'll work between a...

Yes the softconsoles are on XP at the moment, but they'll soon be switching to windows 7

I'd rather it didn't ring in the headset at all, so I may indeed create a silent ringer.wav if that's what the headset is playing. Many thanks for the tip!

Are you able to call point 1 directly? Note that numbers that are not configured on a port local to the PBX have to be configured as remote coverage points first, before you can add them to a coverage path.

Do 'list trunk' to show your trunk groups, find the one that corresponds to the T1 channel group. Then do 'change inc trunk <trunk number>' (screenshot attached) In this screen you can map the incoming DIDs to internal extensions. Dialed number will usually be the DID less area codes, in my...

If these are IP phones verify QoS on the switches between the handsets and the CM. Usually intermittent stutter is caused by incorrect QoS configuration, or lack of QoS.

I have a softconsole talking to CM5.2 over IP in road warrior mode. The headsets are straight forward plantronix monaural quick disconnect with the 2x 3.5mm jack connectors to the PC. The users are finding it annoying having it beep in their ear and would like it to ring on the PC speaker...

Just to update, one of those patches WAS installed on the system and replacing it for an older one has resolved the issue. Many thanks Stinney for the link :)

That does seem quite similar. I'll see if I can get the guys that did the upgrade to give me all the details of the software and patches they applied. Though given how critical this vector dial is it's looking like until a patch is available a firmware roll back might be needed :(

LIST TRACE time vec st data 16:20:11 0 0 ENTERING TRACE cid 471 16:20:11 22 1 vdn e2222 bsr appl 0 strategy 1st-found override n 16:20:11 22 1 route-to number 3555~p0010 cov n if unconditionally 16:20:11 22 2 LEAVING VECTOR PROCESSING cid 471 16:20:11 22 2 TRACE COMPLETE...

yes I have tried ~w but the paging system doesn't actually generate a dial tone. It picks up and then gives a recorded message and you enter to code. So it just waits and waits for a dial tone that won't come. I changed the pause timer, that didn't work it just didn't dial at all. I've changed...

Cheers, I'll try that. Of course I'll have to check the other vectors don't have a ~p in else it might affect those adversely. But it sounds like a good workaround :) All help much appreciated.

I couldn't' say what files were updated as I wasn't present and the update was carried out by outsourced support to fix another issue. I can't easily revert back the image as I don't have the facilities to do it myself and it's a long job which would require weekend work. Is there not another...

Recently had the firmware on our G450s/s8300 updated. Since the update a very important vector has stopped working. (literally life or death) The user dials 2222 which kicks off vector 22 which is supposed to route to an analogue extension (3555)wait for the bleep system to pick up then enter...