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It is a single cabinet Legend.

OK, I am back again. I have a customer with a Merlin Legend phone system and an 007 MLM. One user at ext 11 has his message indicator light on every morning when he comes in to work. There are no messages in his mailbox. I status where the message comes from, and it is coming from the VMS at...

I will check that. This website is great. Thanks TTT.

Merlinman, here is what the customer is saying about his light on ext 11. Randy: Again, this is not a big issue for me, but I thought I would tell you what I’ve noticed on the fake voice mail message I get every day. I did like you suggested and tried to see where it’s coming from each...

They clear the light by pressing the message button near the top at the display and pressing delete all. This may not be the exact steps but I know they don't extinguish it by deleting any messages. I wasn't aware that you could tell where the message came from. So if I press MENU and then...

I have a Merlin Legend R7 with an 007MLM and ext 11 every morning when the customer comes in has his message waiting light turned on. When he checks it there is no message. I do remember a problem with lights not functioning properly, but the customer says this happens every morning. Any ideas?

Back at it today. The system worked fine until Friday. The cust had a number 864-338-8368 that would ring and no one would answer, so I added a route plan for it to look for 368, delete 3 digits, add 231 which is the operator. We called the number to check and it was answered by the operator, so...

Well, thanks for the help. First of all, a close technician and friend installed this equipment and did the cut on Friday. The technician died of a heart attack on Monday. I was sent to troubleshoot. Yes to answer your question I know what I am doing. There are no lights on the DS1 card.

Does anyone know how to status the D channel for the PRI with WinSPM? I have statused trunk 0124 which is the slot my DS1 card is in, but the status of the 24th port shows maintenance busy. Am I doing this correctly? Problem is I can't select a line when I dial 9 to go out and incoming calls do...