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So today I was backing up some users greetings to move to a new system and I realized I asked a question here about the process and later on I figured out how to do this without updating my original posting. thread1361-1710083 I see it was also discussed here: thread1361-1536375 Now it's too...

thread1361-1781029 Referencing a previous thread where I detailed settings for Anveo Direct. Just a small tweak. Today anveo direct changed their IP and it exposed a weakness in my config. The ITSP association method I chose kind of fell down. It relied on a DNS lookup which wasn't entirely...

I can say it is possible because I have done it. Not really a 100% solution as you cannot really get all the caller ID info to pass back and forth when transferring a caller but we are doing this to ease transitioning from old system to new so that we do not need to do a hard cut over. So in my...

I had a similar issue and mine was corruption on the BCM side. Any time you tried to go into the network settings it kicked you off and I think it was the same message as you. Only solution was to factory reset and reprogram it. I also used telephone programming as workaround until I had time...

Sirius radio comes with a license to use it in a business if you sign up with a business account. It's actually one of the selling points to get a business account with Sirius and plug the unit into the MOH. about double the price of a personal account and there are some sirius channels that...

Bluetooth in general is very sensitive to sources of interference. In some commercial settings it can be nearly unusable. Switch to using a business grade dect based headset if bluetooth is not functioning. Usb ehs cable to headset base on 1140e is best.

I have never heard of Gamma SIP I doubt anyone can give you a definitive answer. Best bet is to figure out if their requirements are similar to one of the official solution guides that nortel/avaya have published a certified configuration for and work from there. In general you will need to...

Almost certain the netburner drivers do not support 16bit method of communicating with the serial ports that the Nortel remote utilities is using. Likely only works with 32bit compatible software. The DigiPort adapters are more likely to work because they have a long legacy of this stuff so...

Cable company can put a service order code into their system that puts those integrated combo routers they use these days into bridge mode to get around it. You need your own router/wifi but when VOIP is involved you likely need that level of control on your router. Often they hide the ability...

I have a 3rd party LAN CTE attendant console working under 64bit. But it speaks to the BCM using that native LAN CTE protocol directly so no TAPI drivers needed. Product made by Advatel. I believe they will still sell it. Not exactly a great attendant console but the old one we used had been...

There is 1 issue I can think of. The BCM has a built in DHCP server. Make sure you check to see what it is setup to do. By default I think they are setup to only respond to DHCP requests seen from Nortel IP phones based on their assigned range of MAC addresses. I would turn it off completely...

No. I rarely use a dlink router anywhere except if a customer bought one first. Watchguard for business grade Asus for consumer grade

Ok answer my own question 10 is the absolute max for public OLI field. BUT you can add additional fixed digits to every outbound call with the public network code. So I put 1 in the public network code which is appended to the public OLI field on all outbound calls and that works fine...

I would love to set my public OLI length to 11 digits but it seems like element manager is restricted to 10 digits. I set dialing plan -> public received length to 11. I change from dialing plan: national to Public(unknown) But still only 10 digits are accepted. Problem is SIP provider...

Going from one PRI to a different PRI may not need any changes if both are using the same signalling, clock protocols, and number of digits delivered. I have no idea what EaFlex BIB is or what it might stand for but I'm just going to make the most obvious assumption that you are going from...

Anveodirect is wholesale pricing so crazy insane cheap, but you have to deal with their static IP requirement to make it work which means it does not fit with the classic settings where your BCM registers with the signalling server and they send all call audio from their proxy address. When you...

So I'm doing a bit of testing to see what SIP services I can get to work on a BCM 6.0 system (with system update 21) I had a bit of trouble figuring out what combination of settings were required to get 2 way audio working on an Anveo Direct SIP trunking setup with BCM version 6 (Have system...

If the IP phones are offsite I would guess you are having latency/jitter issues or lost packets at some point. Either the local or remote side. VOIP doesn't need much bandwidth but it suffers greatly from inconsistency in packet delivery. QoS is often used to help solve this so that voip...

I put some Intel 180Gig SSD drives in ours. Mirrored. Have to use a drive bay adapter so it fits the 2.5" SSD into the 3.5" drive slot. ICY Dock makes good ones. The drive bay adapters at the local store were really crappy and had poor solder joints so my first attempt at that failed when...

If you have a disk image or copy of the drive before it was erased you can mount the drive on a PC to extract the license file. There are several partitions so you may have to poke around a bit to find the right one depending on what order they are mounted on your particular system. Look in a...