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Have a situation where a client bought 2 x AVAYA B189 700503700; but system is an IPOffice. Datasheet clearly states hardware is for Aura, but is there someway this can work with IP Office. Using SIP maybe? even though on the datasheet ti states phone works using H323. Any help is greatly...

At a client (Release 9) a couple of days ago I set a forwarding number button on a user. Issue is that each time I entered a number which was not one of the extensions or in the directory the save button did not appear! Any suggestions pls? I wish to fwd calls to an external number

I'll be suggesting replacement of both systems. But would it work by just replacing the SOE with IP500v2 with essential and SCN lics? I can also install new VM Pro Software to match version of new PBX and just the IP406 would be the old one.

Have a client with an old IP406 system running 4.2(20), licensed with Voicemail Pro, and a SOE running 4.2(20) no licenses. Units are linked by an H323 line (no license), calls routed using short codes. Issue is the SOE is dead and am planning to replace with a new IP500v2 system. now.. 1...

We currently made an order of AVAYA 1408 phones for a client of ours. We noticed that the new phones had no printed label under the buttons (like hold, transfer, conference...). is this normal for the new models or is it an issue.. I mean the label print was not done by mistake?! Thanks,

Hi, I changed password for security, and changed for CSTA provider. now I have all green statuses for one-x portal. Still, I cannot log on with any user. I keep getting wrong credentials error even though I was using those before. I changed the credentials from the IPO and restarted one-x...

I am having some issues since upgraded to version 9.1 - in manager 9.1 in File | Advanced | I cannot find Security settings here! Do I have to enable these from somewhere as this is where the option should be to access security mode. - installed application server 9.1 with one-x portal (on a...

Have a client with IPOffice Preferred, and Applications Server running One-X Portal version 9. We noticed preferred mobile apps updgraded to 9.1 on 31st December automatically. Thus now Mobile Apps are on ver 9.1, and server is ver 9. Since then we have noticed issues like lots of noise when...

Ok I'll share that folder too through Linux, put my backup there and let you know. cheers for the help.

to test folder I made two other backups with current server. I shared immediate folder via Linux and can se those two backups created in the immediate folder from my windows pc by accessing the share. Thus that alone should make the option appear I guess. I am suspecting the VM Pro service is...

thanks. For some reason I do not have backup and restore option! I think something might be wrong with my Voicemail service. It looks green in status with other services but am not getting this option "Backup and Restore". I can see Web Control, and just below it I have Voicemail Settings...

Cannot seem to find the restore button for voicemail pro in App server R9. There used to be a restore button in version 8.1, cannot see on this version. I managed to put the backup in the immediate backup folder on the linux installation, all that is left is this restore but cant find it...

The following is some info about configuring the preferred edition App as managed to make it work perfectly finally. Setup is of IP500v2 and App server running one-x portal on it. xmpp setting on app server needs to be setup with onex.company.com domain seting on ip500 needs to be setup with...

Does anyone have this requirement to handle with flare pls? Would love a definite answer : )

OK. Web Collab No. re Conference "should" is not actually a yes, nor a no : )

Hi, just to confirm. On Flare for Windows for IPOffice R9, conference doesn't work, and web collaboration neighther right? Features are present in Application but seem useless. Thanks.

I currently have a UCM card running VM Pro and One-X. I need to backup the VM Pro weekly backup locally to have a copy just in case. I did it on a UCM before and managed fine. I am trying on the one at our office today and having issues. I use putty to log in usually as Administrator in UCM...

I have reinstalled the server a couple of times and I always have same symptoms from winSCP for some reason, I am denied access. Though, I find it easier to have a shared folder. So I guess better this way

OK. After a while testing I concluded the following procedure provides always access to the shared folder created: 1. create a share 2. assign user, give RW permissions 3. restrictions - skip (if you try to access folder here it wont let you) 4. change password for the user that is going to...

update. after a while this worked. it seems after I changed password for the created user to a higher difficulty one. (not sure if it was this that solved it though!)