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no headsets or computers when I am in the room doing testing and trying to figure out what is going on. THanks for the feedback I had notthought of that.

I have an IP 4690 that is constantly humming, kind of sounds more like a beating heart. I changed the power supple even swapped the phones and it still humming/beating. This is telling me that it is probably not the sets or power supply, unless I have two bad sets, which could be possible...

Thanks everyone, we are going to stick a SLS gateway out there and see how it works. Sounds like it should be fine. I appreciate all the feedback!

Thanks for the info Mitch and Phoneguy55. I do agree with you all,but we are looking for a short term "cheap" solution until the network is completed. My fear is the network team will not get the network completed as indicated and we implement this "short term/cheap" solution and we are in a...

Thanks Phoneguy55, that would be great but we are trying to be as cheap as cheap can be. I know the solution you suggest is cheap but not cheap enough [sadeyes]. My boss does not want to spend the money on s8300's he basically wants a solution where we stick a device in an office that will...

I have 5 people in an small office that I have set up with IP sets off the main system, our WAN is in the midst of being upgraded so the communication across the WAN is not good during peak times. This is a sales office and does not need to be survivable and we are looking for the least...

Thanks 98converter. I am going to try it. The only thing I am not sure on is the digit treatment. I have a call out to deutsche telcom to see if they can send us the same number of digits. From Trace routes I have done Deutsche telecom seems to be sending us different lengths. Thanks again.....

I have an LSP in Germany, off of an ESS in the States. When people call from outside of what is considered the local area code in Germany to a DDI in the LSP the call hits the phone system but they are going to the operator which is here in the states in stead of the desired DDI. I am new to...

I have a CMS server in AZ with one ACD that is servering call centers across multiply time zones. My CMS is a Release 14. I know how to adjust time for multiple ACDs on one server, but not sure if I can do time zone offsets for one acd; Does anyone have any thoughts?

TY! [bigears]

Thank you for such a quick response BSH. So if I understand you correct the Node-name table is just used to assign node names to IP, allowing multiply node names to IP's.

I was looking around one of my PBX's and notice that in the node-name table there are two nodes with the same IP. My question; What is the node-name table used for besides given node-names to IP address? I am hoping the duplication is a typo and I can correct it. I have verified with the...

Hey Kevin,I did verify that the trunk groups are set for CDR and they are. I just assumed that, so thanks for bringing it to my attention, I will keep my eye on that at other locations. the CDR reports have the higher peg count, which really baffles me. There is a CDR Parameter for inc...

I have been task with verifing CDR output. In my mind I am assuming that if the list meas trunk hourly comes back with 100 inc. seize trunks I am thinking the CDR should be relitively close to 100 inbound calls, give or take with slight time variation. Well that is not the case. The call...

Thanks Everyone! Appreciate your info..... [bigears]

Thanks so much Mitch. I am running a 4.0.4 so I totally appreciate the heads up on the service pack!..... You did not mention any thing about rebooting so I don't have to do that after setting up the NTP server, correct. [bigears]

I need to set up a NTP server on my s8730. Currently my time is off by just over 6 minutes. I read a post that said adding the NTP is not service affecting. I thought I would have to reboot after making the change, can someone clarify the procedure I should follow when adding the NTP...