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Thank you both very much!

ok, i tried adding 2440 as an ext in 2302 VM profile but it gives an error that says "specified entry already exists." Does that mean i have to delete the 2440 VM profile and add it to 2302?

so FDN 2302 on 2440 did not do the trick it still went to 2440 VM. How would i go about making 2440 an ext in the VM profile?

so, i added SFA to the CLS of both sets and it still reverts back to the original DN. Was that supposed to fix it?

2440 is being forwarded to 2302 with a CFW Key (CFW 4 2302). The forward works great but why does the voicemail for 2440 pickup when no one answers? I'd like it to be 2302 voicemail that picks up. How can I do that?

this jumps out at me.... USBDLM isn't a wonder tool. If Windows has problems with USB drives then USBDLM cannot fix it.

i am not adding anything to the system considering i have an identical setup that works perfectly.

im sorry but that has absolutely nothing to do with my problem.

I currently have 2 USB HDDs that we use on a rotation to backup data on the server. The problem I'm having is during the switching of the drives. HDD 1 is connected as L and stores the backups from one week. When I go to connect the other drive (HDD 2) for the next week of backups (also...

can someone explain the "on switch" rpl for me?

The restricted codes for the on switch are 1,3,9. Im not fully sure i know what the problem is.

this next question i have goes along with my first question... Im trying to set the ACD i set up as a RevertDN on another line through the callpilot system and its telling me the ACD line i have set up has an rpl restriction. How can i change that?

alright, cool....looks like that did the trick. I'm learning new things about this system every day. The person who used to take care of it retired and left me with nothing. And i think im getting the hang of it..thanks!

sounds good to me....next question, how can i generate a list of all the ACDNs i already have in use?

thanks jamie2, i'll try that. I dont need a phone so the FLXA option won't work anyway right?

the phantom acd option sounds fun...how would i go about doing that? For now im gonna set FLX to allow and see what happens.

I'm new to Nortel so this may sound a bit stupid. I set up a DN for the front desk to use as a voicemail recording to give delivery drivers directions to our facility. I didn't attach a phone to the TN and now the system disables the line automatically. How can i fix this without using a phone?