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Thanks All Now i can call from one site to another site, means from Pakistan IP office to US office and vice versa. But i did not get SCN tab in my IP office manangres, How i can dial any US Number from ISB office IP Office Extenstions and How any person outside USA Ofice can call on ISB...

we can add one IP Line at a time in one control unit. i have tried this but it did not work. THE Taker i think u can tell me some steps and we will do it. i have a backup all the time. so there is no way for damage. I will appreciate, if you people help me in this regard. Rana Arshad Ahmad...

Thanks, we are not running CCC, call center means we are running USA lines in Pakistan office. Taker can you send me the steps how i can do this. I have Network Licences at both sides. but SCN or Advanced SCN i have no idea. I have added the IP Routes. How i can route USA Office calls to...

we have two offices one in USA and 2nd in Pakistan, we currently configured IP Office Manager 500 in USA office and 5610SW in pakistan and USA office. 5610SW in USA office are locally connected but in Pakistan are all connected through VPN Tunnel of Netgear Firewall. Now we have bought another...

we have two offices one in USA and 2nd in Pakistan, we currently configured IP Office Manager 500 in USA office and 5610SW in pakistan and USA office. 5610SW in USA office are locally connected but in Pakistan are all connected through VPN Tunnel of Netgear Firewall. Now we have bought another...

How we get complete log of calls by a user(icoming/outgiing/missed) using Avaya IP Office 500. i want to track all calls made/received by a user. can we record them. Rana Arshad Ahmad Manager Networks MCSE,CCNA

this thing happen where your dsl/vpn router comes behind a firewall/router. try it and what erorr. u get Rana Arshad Ahmad Manager Networks MCSE,CCNA

make a hunt group and chose the option of Sequintial and add extension in the order you want to ring, like 1st user who is responsible, then if 1st one is busy the 2nd responsible, then in same order 3rd.....6th. in this way,it rings on 1st extension, if that is busy or no one pick for 5-10...

I suggest you to use Routing and Remote Access of your server side. 2nd solution is use Netgear Prosafe Firewalls, which are cheaper and provide best funtionality for VPN Tunnels so u can expands to unlimited numbers of users which can access it.

can we configure a 3rd party TFTP Server on a different machine where we map the folder of Phone Manager for IP Office 500, for remote VOIP Phones. Currently we have 60 VOIP Phones connect through VPN Tunnel, but now when someone unplugged the cable, that phone goes to discover and then it takes...

dial by name works fine, can u mention where it gives error.