VM Pro Dial by Name not working 4.2.24

[superikey]

Anyone have any ideas as to why Dial by name is not working at all on a 4.2.24 VM Pro System?

Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.


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[amriddle01]

Have they recorded their names in their mailboxes?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[IPXTech]

Yup, I've got many customers on VMP 4.2.24 with DBN directories working -- what part of it is not working for you?

 

[NYSTECH]

Ok since there is not a whole lot to go on.. I am gonna guess it isn't configured correctly..

ACS- IPOffice Implement

 

[netwroktech]

dial by name works fine, can u mention where it gives error.

 

[kholladay]

I have found a problem but haven't bothered to report it as it was quite obscure.

Connect your DBN action to a Variable Routing action then connect that to a Transfer but name the Transfer "Transfer $KEY" and it will break. If you name the transfer anything else not using the variable name (i.e. "Tranfer KEY") it works just fine.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

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