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Good day all, I have an Avaya G3 Ver 11 where I am licensed for 60 IP stations When I do a list reg ip-stations I am showing 57 registered IP stations. When I do a display capacity I am showing 0 licenses available for IP stations (60 currently registered. Where might my 3 missing IP stations...

Thank you both. I did notice the fallback tab and tried it there, but the calls are still not going to AA, so I've got something else going on that I need to figure out. Thanks for the quick responses. Good to know I can try the short codes as an alternative once I get my issues ironed out...

Good day all, simple question. Main reception sidebar on Avaya 9508 has crapped out, thus they cannot turn on of off Night Service; through software I want to turn on Night service. Auto Attendant Main is group 5000; night Service is 5004. I recall there was a simple check box I can turn on to...

Thank you both. I'll give it a try. BSH, unfortunately I have to disconnect you guys from our outcalling. Frustrating, it was always great chatting and learning from you. All the best, thank you both for the response.

Good day all, sadly I needed to change maintenance providers, and need to remove my old vendors outcalling information off of the alarm reporting. I know in the G3, you simply go to "system parameters maintenance" to insert what numbers you want to alert in the event of an alarm. Not sure where...

Man Greybeard, your conclusion was a little harsh... I believe I have all the steps in place, but the user (who is 3000 miles away) is telling me the *8406 is not working. They were able to re-record the main greeting, but for some reason cannot record the sub-menu greeting. Thank you all for...

Good day all, I have slight knowledge of the IP Office system, that has been thrust upon me. We have an existing Auto Attendant, that they want to re-record and add a sub menu; I have created the sub menu "Student Services" and it looks like it was assigned in the Menu options *8406 for the...

Thank you all for your responses. As BSH suggested, I made a copy of Prof18 and then tweaked that as needed. This was all new to me, appreciate everyone's responses.

I am trying to create a guest login for a vendor and want to only give them display rights. Through the web browser I was able to create the login, set it up as login group user and additional group of prof19. Yet when I log in through ASA, this login still allows to change stations etc. It...

Thanks Joe. I do not see where I can disable the 2 way speaker (the "speaker" on page 4 is turned off anyhow). We are running this off of an Avaya S8700 platform. I tried changing the station type from 6220 to a 2500 set and there was no change, same symptoms occurred. My hunch tells me it is...

Good day all; does anyone else have issues with the Avaya 6221 analog phone, primarily when you go off hook using the handset, the speakerphone automatically activates and the handset is rendered useless? I have at least 10 phones acting up like this, and they do not get a lot of usage, so it's...

ZeroZeroOne, this was big, thank you. Tested good. I appreciate your helping me out in all aspects of this endeavor, it is very much appreciated. All the Best.

That you all for your input. I am close, but a little lost... If I set up the VDN as described in one of those links I need to point it to a vector. How am I setting up this vector to route the vdn to the voicemail box? Please excuse my ignorance... Thanks. Here is a copy of the helpful...

G3RV11 - Trying to set up the vm light on a 6416D+ We are using Audix VM. Setting up Message Manager sounds like a real good option/suggestion. Users being old school, they would probably like the light, but MM I think would be a good alternative. Any other suggestions please share, but thank...

I have created virtual station 3001 to be used solely for voicemail routing the caller from a vector; I tried programming an aut-msg 3001 onto my desk phone to receive a voicemail light when there are messages in 3001, but it does not illuminate. Wishful thinking on my part? In desperate need...

Good day all, running Avaya BCMS Vu R2.4; when I run a historical agent interval report I get all the data as normal; when I run a historical split/skill interval report on the same spilt as the agents, my report comes up empty. When I run Historical/split/skill DAILY report I get the total...