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Under Telephony resources/Trunk port details. it only shows the first port 0701 idle. Is this normal? or should i see all 23B Idle. Through phone set programming under maintenance it shows them idle.

ALl, i have a bcm 400 4.0. software try to work with Spectrum PRI, set to NI-2, i call out and answer with the far end and the call dropps. Also the Telco (spectrum states i am going out there channel 1 all the time no matter what channel my bcm monitor shows.

pbxnewbie99, DID and DDI are the same thing as in the SV8100, stands for Direct Dial Incoming, are you calling the pilot of inmail? you can use the softkey VMsg to gain access to your mailbox.

Curleycord, Yes when you get a message and listen to it you can forward it and it shows sent but the other mailbox you send it to , light does not come on and it is not there. It is system wide. We created 2 brand new mailboxes and initialized and still have the issue. We have changed service...

Curlycord , the hole trouble is re-forwarding a message. It does not even show a MSG waiting or when you open the mailbox it was sent to its not there. You can do a feature 980 and leave a new message and it works fine. When you try to forward an existing message it shows it is sent but doesnt...

Hello all, We cannot redirect a message that has been left in a mailbox it shows that it is sent but the other mailbox does not show message waiting. We can do Feature 980 and it works every time. We have changed service classes and tried everything we can think of please help.

Customer is coming off of a 2400 and is used to pressing a park bin 8001 or 8002 just trying to recreate it for the 8300. I would like to have park bins just assinged to the Attendant or if we could park the call on the extension of the person.

Belevedere i do appreciate the reply, I wonder if you can put certain bins under keys then Transfer then the bin???

Fellas, Ladies, How do i press one key to park on the 8300?

Anyone have a diagram cheet sheet on programming for Peer to Peer CCIS to 3 IPS's and one Sv8300. some of the commands i have for the examples are not even in the ips systems wondering how its all working. I am tasked to replace the Main IPS with a SV8300.

yes

Turn off the services and to the config test and it test good on all ports turn on the services and then i go to IE When i go to http://127.0.0.1/rcc and login and go to contact center connection ip address/network name 127.0.0.1 port i use 8080 ccrs password CCRS Hit submin it Popup window...

Sam173 i am trying to use reporting for call center and ipviewer

CallPilot 150 ver 31.10.31.22 RCC ver 2.4.358.6.61 CCRS Server ver 31.10.28c.16. Its on a MICS-XC 7.1 Problem I have tried 7 Computers (fresh load xp pro sp2 with no AV and no firewall) I have tried 2 call pilots and This software does not seem to work and i have tried all versions of Java from...

pccal After the first time it blocked the ports i did exactly what u posted i used a xover cable and still did the same thing. I even brought in my own server with a fresh load of xp pro sp2, no firewall or av.

After Re Flashing the cpilot to 31.10.35.22 now the web portion will not work now i can ping the ip but cannot access it. I'm having another cp sent i think the Ethernet port is bad.

Found it, is this 2.45.101 for MICS not BCM? Its like 351 mg and the 2.4.358.6.61 is 86 mg,

Yey coneil Were thinking its a port issue it seems the cp after we flashed the new version to 31.10.35.22 that ports 2223 and 2224 seem to start and stop working when they want so were going to format and reload the flash, Any ideas, I was on nortel and didnt see the rcc version 2.45.101. Ill...

CP 150 31.10.35.22 App Svr 31.10.28c.16 Reporting for cc 2.4.358.6.61 Java 1.6.0_15 xp pro sp2 no av no firewall, freshly loaded. and yes i have key codes for the reporting.

Do we need the app server on one pc and the rcc on another???????????????????????????????????????????? the manual showed we could put it on the same pc and we had to change the HTTP listing port to other than 8088.