CallPilot 150 ver 31.10.31.22 RCC ver 2.4.358.6.61 CCRS Server ver 31.10.28c.16. Its on a MICS-XC 7.1 Problem I have tried 7 Computers (fresh load xp pro sp2 with no AV and no firewall) I have tried 2 call pilots and This software does not seem to work and i have tried all versions of Java from 1.5 to 1.6.18 still will not connect to call pilot I have had the vendor remote into the pc and try her reply was try more computers (she had an install that she had to try 15 diffrent computers) I dont believe this is the correct way to apply this software.
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Call Pilot 150 RCC HELP
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Turn off the services and to the config test and it test good on all ports turn on the services and then i go to IE
When i go to and login and go to contact center connection
ip address/network name 127.0.0.1
port i use 8080
ccrs password CCRS
Hit submin it Popup window total contact center calls in the database show 0 it times out. Popup shows Could not determine contact center status. This is on a xover cable between the cp and the pc. and i have also tried it on a little 4 port switch too.
When i go to and login and go to contact center connection
ip address/network name 127.0.0.1
port i use 8080
ccrs password CCRS
Hit submin it Popup window total contact center calls in the database show 0 it times out. Popup shows Could not determine contact center status. This is on a xover cable between the cp and the pc. and i have also tried it on a little 4 port switch too.
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