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bcm50 callpilot cannot re forward an existing mailbox message

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Dogenohp

Programmer
Feb 16, 2009
22
US
Hello all, We cannot redirect a message that has been left in a mailbox it shows that it is sent but the other mailbox does not show message waiting. We can do Feature 980 and it works every time. We have changed service classes and tried everything we can think of please help.

 
Ok so it does not show MSG or Message For You but what if you go in to listen to messages, is it there?

Try to decipher your issue....mailbox unable to receive forwarded messages or is it message indicators not working.

Also "cannot re forward an existing mailbox message"
I dont know you can do that.
Try using Group Mailboxes to pass messages around.




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Toronto Canada
 
Curlycord , the hole trouble is re-forwarding a message. It does not even show a MSG waiting or when you open the mailbox it was sent to its not there. You can do a feature 980 and leave a new message and it works fine. When you try to forward an existing message it shows it is sent but doesnt show up.
 
When you try to forward an existing message it shows it is sent but doesn't show up."

-So is it both forwarding messages as well as forwarding messages that were already forwarded? (forwarding any which way)
-Is it just this one message causing grief? try leaving a test message and test forwarding
-Have you tried to forward to another mailbox? (to see if its system wide issue)
-Have you tried deleting the mailbox and recreating it? (in case its corrupted)





________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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Toronto Canada
 
Curleycord, Yes when you get a message and listen to it you can forward it and it shows sent but the other mailbox you send it to , light does not come on and it is not there.

It is system wide. We created 2 brand new mailboxes and initialized and still have the issue. We have changed service classes and languages. still same thing. We may have to reinstall..

Dogenohp,
 
I agree, sounds corrupted.



________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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Toronto Canada
 
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