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Using AA with very short greeting recorded. Uncertain of NAM version. Will get it and post it. Thanks, RBT

MICS is a 4.0. Uncertain what rls mail is at this time. Thanks, RBT

I installed a Startalk flash today. Set up greeting table and left AA prompt on. After greeting is played, it trips over to AA canned message. Silicone sally says press * to leave a message,, but she says please enter MB # or press # to use the directory after * is pressed. Must have missed...

AA answers on 1st ring, user dials a 1 for first digit then receives the invalid number message. Done this since 1987 and seem to remember this condition but do not recall what was done to fix. Thanks for ideas, Rbt

I have a customer that is receiving a"you have dialed an invalid number" message when using back door targ line I set up for them. VM is an 8 channel NAM. It will work 7 or 8 times back to back then fail. Any ideas are greatly appreciated. My plan is to reboot Nam, but the age of VM concerns...

I have taken on inst of a used BCM 50 with a call pilot. I am able to communicate with Norstar phone application portion but do not know pass code for VM. On most I am able to use F985, dial a 9 then reset. Need help on BCM 50 reset. Thanks in advance, RBT

Thanks in advance for assistance on this issue. I have an OPT 11c that I perform maint on that changed time over the weekend. I am at a loss as to where to assign this to change the time on the correct date. I appreciate input from the forum. RBT

I surveyed a site several months ago to relocate an Avaya Office Ip 500 system. I did the initial install and know that I only need standard patch cords for each phone, provided the jack is on a patch panel. Began work on new station cables today and realize now that many of the 4 pairs are...

I service a CP 150 and customer complains that some times messages are not delivered till they are 24/ 48 hours old. Any ideas the forum has is greatly appreciated. Thanks, Ringbacktone

I purchased a Fluke TS 44 test set and am having problems with it. My intentions are to use it more or less as a standard butt set. This set lulls me into a state of confidence only to fail on me when I need it most. Yesterday is a case in point. Simple job of splitting out a fax and CC line at...

Thanks for the input. This forum is a great help to those of us that do a lot of different systems and VM's. Have a great day, RBT

Perhaps I missed it, but I did not see any defaults for when the different Greetings would turn on and off. I would like to avoid the 982 feature to tell it "Business Closed" to make the after hrs greeting play. I am all ears with regards to how to do it. Thanks, RBT

I have a customer that wants to use time of day for different greetings. KSU is 4.1, Flash is a 4 port , 2.0 rls. Manual mentions the different times of day, but with no Time of day tables like there are in the Call pilots. We currently operate with greeting 1 in a nite mode. Not sure how to...

I am going to go with the too hot approach. Could not help but notice that the AA greeting is too loud to the point of almost being distorted. Will check it out . Thank you

I service a Norstar Mics (6.1) and a CP 150 (3.1) that stays on AA 24/7. When calling in and the Ext#266 is dialed the AA returns with you have entered and invalid number, then returns to the CCR tree Home menu. This happens on this particular call till you hang up. If it fails you can dial Ext...

CP 150 is a 3.0 release. Is this a documented problem with 3.0? Thanks, RBT

Good idea. I do not know what release it is off hand. Will find out tomorrow. Also, they recently removed pots lines and installed a channel bank. Prior to your suggestion I was trying to come up with some type of device to insert between channel bank and trunk cartridge to see if digits are...

I service an 0x32 with 6.1 software and a CP150. Customer stays on AA 24/7. I am having issues with calls not going thru. I receive "you have entered and invalid extension.It can be a 200 or 3oo number. When it works, it works, but then fails back to back calls. I rebooted mail this afternoon...

Software is 7.1. I will dial it up this evening when they go on nite service and remove it from Group 001. Thanks and have a Merry Christmas, Ringbacktone

I have a targ line assigned to ring an ATA and appears to work during the day. At night the AA anawers. I changed the CP150 AA on line 175 to table 2 and sett AA ans to NO. I went to Norstar program and in Services removed line 175 from being controlled by ext 221. Still have the same problem. I...