AA answers fax target at night

[ringbacktone]

I have a targ line assigned to ring an ATA and appears to work during the day. At night the AA anawers. I changed the CP150 AA on line 175 to table 2 and sett AA ans to NO. I went to Norstar program and in Services removed line 175 from being controlled by ext 221. Still have the same problem. I might add this target line comes down a PRI. Thanks in advance for your help, I know I have seen this before but do not remember what I need to do to correct this problem.

 

[curlycord]

What verison KSU and what version software?


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[allworxguy]

The only thing I can think of is, Prime DN on the Line 175. Make sure it is none or the same DN as the ATA.

Also don't just remove the control set, remove it completely from the Ring group.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[hawks]

allworx is on the right track this line is part of your night service. So when they put the system into NIGHTS it tells AA to answer any lines in that ring group.

 

[ringbacktone]

Software is 7.1. I will dial it up this evening when they go on nite service and remove
it from Group 001.
Thanks and have a Merry Christmas,
Ringbacktone

 

[cook1082]

Also prime on the trunks.