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try this https://pbxbook.com/vmail/callpilot/supeps.html Ramsay

You need to change the CLS settings FBD to FBA and add CLS FNA Ramsay

Is the date and time correct? Ramsay

What PABX is it CS1000? Ramsay

Have you done any of this before? Ramsay

What sort contact centre Symposium / AACC Ramsay

I do not think you convert AUD0029 I would also this it nothing to worry about. You can try LD 32 and do conv 00001D78 and it will convert to TN not positive though have not done it in a long time AUD0029 Bad TN in CR. No action. Contact operating company. CR information, TN and progress mark...

AUD0029 Bad TN in CR. No action. Contact operating company. CR information, TN and progress mark output. This seems to indicate a trunk problem Ramsay

I am assuming it is a BCM not my strong but try this, you might find what you need her. https://pbxbook.com/bcm/CallPilot50.pdf Ramsay

Where is the clock source coming from? Ramsay

What model Callpilot is it? Ramsay

Just open the script and save it with a new name. Ramsay

No problems Ramsay

You would see this in the master script on the AACC Ramsay

Is the phone Acquired by CC6 Ramsay

Your welcome Ramsay

Here you go - On the Call Server, the IP Music route type (IMUS) provides music to callers using existing virtual TNs on analog trunks. The IP Music trunk route type contains virtual TN-based analog trunks as its trunk members. The IP Media Sessions license reflects the overall number of...

SBMA Set-based Music on Hold allowed MRT n Music route number for route types MUS or IMUS. By default there is no value. Ramsay

Good Luck. Ramsay

I Had a look on the ESPL and it is VO so I can't get it. Ramsay