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  • Users: JM20
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  1. JM20

    Aloha Terminal Reload

    Well I figured it out. Just in case this helps someone else out.... How to Reload an Aloha POS Terminal: - On the BOH Server open “Aloha Admin Service UI” - click on the Terminal to reload, highlight and click on the Reload button, which will flag the Terminal with an “R” - Connect a...
  2. JM20

    Aloha POS - Can I Disable "Cash Owed" from Bartendars Checkout?

    Thanks for the suggestion! I unchecked "Must Declare at Checkout" but it's still showing Total Cash Owed after running a bartenders Checkout. And yes I refreshed the system after making this change. Any other ideas??? Thanks!
  3. JM20

    Aloha Terminal Reload

    Anyone please? I have a main terminal down! It's displaying "Error - Radiant Autoloader - "The Root Element is Missing". My other 18 terminals are fine. I was just going to reimage the terminal in question.
  4. JM20

    Aloha Terminal Reload

    Can someone help me out please... Aloha POS v6.2.36 Server Win 2K I may be overlooking this...but I used to reload one of my Aloha POS Terms using SetupTrm.exe. Now it's been a while and I've noticed on my server an app running in the taskbar called "Aloha Administrator", which I can select the...
  5. JM20

    Aloha POS - Can I Disable "Cash Owed" from Bartendars Checkout?

    Hi- I've tried searching and could not find the answer. I have Aloha POS v. 6.xx and would like to know if there's a way to disable "Cash Owed" on checkout for the bartendars only. Possible? Thanks! Joe
  6. JM20

    All Aloha POS System Events are Gone. Please Help!

    DTSMAN...Thank you very much! You're the king! I did what you said and all of my events all back. Greatly Appreciated!!!!! Have a good one!
  7. JM20

    All Aloha POS System Events are Gone. Please Help!

    Hi, we had a major Aloha POS system issue this past Saturday which I ended up having to get Aloha Support to repair at $150 an hour. (My contract expired). Anyway the system is up and running except I come to find that all of the System Events that I had are completely gone. There's not one...
  8. JM20

    Aloha POS Chit Printing Question

    OK...thanks guys! I know that sometimes the servers will manually use a table number, but I wasn't aware that you could type in a letter in addition to the table number. Thanks again for the replies! Take care, Joe
  9. JM20

    Aloha POS Chit Printing Question

    Hi - Does anybody know if there's a way to print the location or add a message to the top of a CHIT stating the location of a food order? We have a small outdoor seating area on the second floor that uses plastic plates instead of our normal dishes. This area also contains one terminal to...
  10. JM20

    VNC Scan - Failed to Connect to Server

    (Sorry I originally posted this in the POS forum!) Hi - I have an Aloha POS system with 16 terms, which has been in operation for almost three years. I have on occasion used the app installed on the ALOHA BOH Server - TGCS VNCScan Console 3.2.0 - without any problem. When I came in the other...
  11. JM20

    VNC Scan - Failed to Connect to Server

    Hi - I have an Aloha POS system with 16 terms, which has been in operation for almost three years. I have on occasion used the app installed on the ALOHA BOH Server - TGCS VNCScan Console 3.2.0 - without any problem. When I came in the other day, I opened the VNC Scan Console and every one of...
  12. JM20

    ALOHA POS "Tip Out"

    Awesome! This helped me a lot! Thanks a million to both of you!
  13. JM20

    ALOHA POS "Tip Out"

    HI, I'm hoping one of you experts can help me out. We're running Aloha POS v6.2.15 and when a server runs their Checkout, there's an area on the tape that displays: Liquor Sales...$xx.xx Bar Tip Out...$xx.xx Busser Tip Out...$x.xx Runner Tip Out...$x.xx My question is…do you have any idea...
  14. JM20

    How can I Diable the Auto Attendant?

    Telecomboy - Thanks you so much for the reply! OK...I performed the two steps exactly as you said. 1. Set #208 (Line Coverage) and associated the lines to Data 10 2. Set # 206 and set all lines under "Group Call Distrib- 7" to VMS Line Cover 3. I verified Line Ownership in the VM system...
  15. JM20

    How can I Diable the Auto Attendant?

    HI – I’m trying to accomplish something that seems easy but after hours of trying to make it happen…I just seem to be missing something… I have three phone lines (one primary and two rollover lines) that ring and can be answered on all five of my Avaya phones. Our VM System is Partner Mail VS...
  16. JM20

    ALOHA Terminal Memory Error

    OK I compared this file to another terminal and one thing I should point out is that I do have a kitchen printer associated to the terminal in question. I do see one error in the file "Warning: Destroying thread for printer 22" which we do sometimes turn off during the slow times. So my...
  17. JM20

    ALOHA Terminal Memory Error

    Hi coorsman - First, thanks for the info! Ok...I took a look at the file you spoke of and here's what's listed at 04:00 (which is when the end of day runs and the system refreshes: Would you mind taking a quick peek and see if anything jumps out at you? I'll look at this file on another...
  18. JM20

    ALOHA Terminal Memory Error

    Hi Teks - Our store is running Aloha 6.2.15...we have 16 terminals and every night when the End of Day runs, one particular terminal will generate the error: "End Program - Table Service (The system cannot end this program becasue it is waiting for a response from you)" There's also a dialog...
  19. JM20

    ALOHA POS Terminal Errors

    bigblok403: I mapped a drive to a couple different terminals \\TERM1\C$ and the only IBERCFG.BAT file I found was located under the \\TERM1\Aloha directory. When I edit the file, it only contains the following 3 lines: COPY %LOCALDIR%\newbin\*.* %LOCALDIR%\bin ECCHO y | DEL...

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