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Thanks for the advice but I dont want to leave up to the client, even though it should be easy enough for them...

But wont that only work if the user Im trying to FWD to is on the line/BSY? Also when I tested this it rang the original user 3 times then it ran the FWD ext 8 times before going into the AA...

So my client has a group of extensions for non-fulltime personel that he would like to fwd to a main ext to be picked up by one of the fulltime personel. So Im planning on setting up a huntgroup but i was wondering if it is still not picked up will it go back to the original users voicemail box...

Nvm Man. Int. worked THANX!

Some phones are in same building and some are in another building... What is INI?

I have 2 cabinets and the were in spread out in both...

.stat 0 00 DSBL 03 BUSY TDS 00 = IDLE (DTR) 01 = IDLE (DTR) 02 = IDLE (DTR) 03 = IDLE (DTR) 04 = IDLE (DTR) 05 = IDLE (DTR) 06 = IDLE (DTR) 07 = IDLE (DTR) 08 = IDLE (DTR) 09 = IDLE (DTR) 10 = IDLE (DTR) 11 = IDLE (DTR) 12 = IDLE (DTR) 13 = IDLE (DTR) 14 = IDLE (DTR) 15 =...

Do you mean is there still power coming out of the system? I checked the line at the phone and it was dead air and I can tell a difference when I removed the card and did the same thing... INI??

Nope all cards were enabled... I visually checked the cards for damage, nothing... As far as I can tell everything looks good...

Yep I checked that, it wouldnt let me elnc the entire card (not sure if you can do that with analog) but i had to go through and enlu each TN

Im completely lost this time, Ive only had on the job training with this phone system but can usually get by ok... The site in question is an Option 11c, and users have reported all analog lines down (about 25 lines on 5 Analog Line Cards)... It doesnt appear to be the cards (no errors), I just...