BCM50 Hunt group...

[SGTSchwartz]

So my client has a group of extensions for non-fulltime personel that he would like to fwd to a main ext to be picked up by one of the fulltime personel. So Im planning on setting up a huntgroup but i was wondering if it is still not picked up will it go back to the original users voicemail box? If not any suggestions on how to achieve this end result?

 

[DBrewsky]

Set the hunt group to overflow to the VM DN. Add the Hunt Group DN to the Alt1 Extension in the users voice mailbox programming.

All done..

--DB

 

[Deweyhumbolt]

Just have the part-timers manually forward their telephone to the full-timers, Ftr4.

Adversity is Opportunity

 

[SGTSchwartz]

But wont that only work if the user Im trying to FWD to is on the line/BSY? Also when I tested this it rang the original user 3 times then it ran the FWD ext 8 times before going into the AA...

 

[Deweyhumbolt]

With Ftr4, it will forward immediately and if not answered go in the original Mbox.

Adversity is Opportunity

 

[SGTSchwartz]

Thanks for the advice but I dont want to leave up to the client, even though it should be easy enough for them...

 

[DBrewsky]

If you're wanting to use hunt groups, my suggestion will work.


--DB