We are trying to identify bandwidth abusers in our company. It seems that at least a few times a week, one of our switches momentarily disconnects from our IP Office, causing about half of our phones to lose connection and reboot. We have collected SysMonitor logs and determined that there was...
We use 5610 phones in our company. We have significant number of VPN phone users as well. When an extension is first assigned to a phone, it becomes that phone's 'Home Extension'. How can I safely get any phone to release that home extension without having to 'Clear' all its settings. I don't...
How can I enable DTMF break out for Hunt group Voice mails? Is something like this available? Would it be done through VMPro or directly through IP Office? I have IPO version 6.0(8).
Thanks.
There is still a problem. The alternate hunt group receives it own calls (branch office). If I were to change their overflow mode at accommodate this call flow, wouldn't that affect all their incoming calls? Then all their incoming calls would go to our main switchboard after 2 rings. How can I...
I need to create a call flow that will ring its primary hunt group for 4 rings, if no answer ring the alternate hunt group for 2 rings, if no answer ring the main switch board and if after hours simply go to the primary hunt group's voicemail. In voice mail pro, I was looking at "Route by Call...
We have been using an ISA 2006 server as our VPN server for 2-3 years now. So far it has been working great. Recently I noticed a few of our users were having trouble resolving internal addresses while connected via VPN. For example, internal websites that would normally open to them wouldn't...
The original 46xxsettings.txt file is there.
My IPO Manager is Version 8.0 (IP Office R6 Manager), so whatever VPN firmware release came with this update.
How can you reset a phone (5610 model) when upon boot up you aren't presented with the 'Press * to change settings' option. The phone doesn't seem to respond to any key input. Keeps looking for the TFTP server (IPO manager on my PC) and just keeps recycling. Is there any way to take this phone...
We are currently deploying 5610 phones that connect to a Netgear FVS338 firewall. We used the Juniper option with X-Auth on our Netgear. We would like to replace the Netgear with a Sonicwall 2400 security appliance. Question is:
1) Can the same configuration be deployed on the Sonicwall & if...
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