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  1. bbeaupre

    ERR PRI101 question

    Good morning, I did append to us once that the PRI went down on us because of a power failure in the building and we did had problems to bring it back up. We use 3 PRI on the 11C version 3.0. Since I didn't have access to the T1 card load I did a reboot of the system instead. Note, unless the...
  2. bbeaupre

    RAID Replacement Hard Drive

    Hi, If you are using version 4, start the Element Manager, and under the Admin section... - General, Hardware inventory, Additional info You will find the information you are looking for. Cheers
  3. bbeaupre

    Forward No Answer/VM Question

    Actually, all you have to do is to set the 1st users phone to 'Fwd No Answer' to the second phone and if she doesn't answer it will come back to the first mailbox by itself.
  4. bbeaupre

    TM 3.2 Name changes

    I use TM 3.1 at work and it works great you can actually change the name without any problem, TM actually 'read' the PBX everynight and then when you 'push' a change to the PBX it will change the information in it.
  5. bbeaupre

    Contact Center Problems

    Never installed one myself, by I do use them both and I know for a fact that you have a CCMA server and a CCMS server for the web base portion. Did you installed and configured both ? they usually have to be installed on two different server (physical machine) according to Nortel.
  6. bbeaupre

    Callpilot Network Backup

    Hi Guys, I had the same problems with my backup and the onyl way I could get it to work was : 1- Share a drive on a server or computer where you want to backup your Callpilot or CCM6. 2- Make sure you have the same security on all the machine, server or computer, Callpilot and CCM6. 3-...

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