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  1. george74

    Upload Custom Prompts VM Pro server

    I have also a plan C 1. Open VMPro Client and connect to VM Server. From Import Export menu--> Export existing mdb to local Disk 2. Disconnect VM Pro Client from VM Server and while offline Import the mdb from local disk 3. Add prerecorded wav files to local disk C:/Program Files/Avaya/IP...
  2. george74

    Upload Custom Prompts VM Pro server

    Tommy, have you try this on 11.1.2.2 ? I think this walk around doesn't work "apply prompts" button didn't copy prerecorded wav files into the /opt/vmpro/Wavs/ directory and they aren't accessible on VMPro Client as it should. Copied and immediate delete also didn't work They can only record...
  3. george74

    Upload Custom Prompts VM Pro server

    According the docs all we should do is connect to Web App Server:7070 and Upload custom wav files to: VMProCustomPromts directory and then click "Apply Prompts" This obviously doesn't work as the prompts .wav files transferred to a different directory: opt/ipoffice/VMProCustomPromts which is not...
  4. george74

    VOICEMAIL PRO SPEECH DIRECTORY PATH ERROR

    You really (REALLY) saved the day. Definitely a big star for this
  5. george74

    VOICEMAIL PRO SPEECH DIRECTORY PATH ERROR

    Nothing. Cannot move upwards or browse to any directory. If you change any value in the path of vm pro client it cannot returned back to default directory! Reboot of the server didn't help
  6. george74

    VOICEMAIL PRO SPEECH DIRECTORY PATH ERROR

    Unfortunately in VM Pro Client 11_1_2 someone type: "Wavs" in the Voicemail Server Speech directory field and the result is VM Pro prompts not playing any more, no new Prompts can be created and this path cannot be modified... No way to change the Voicemail Server Speech directory to the default...
  7. george74

    R11.1.2 Media Manager Web Self-Administration NO Recordings access

    Its non-subscription Web Manager connected to Application Server as Administrator showing recordings as it should Web Manager connected to IP500 as Administrator showing Applications-> Media Manager Application-> "Service Unavailable" Security Settings Right Groups also checked for Web...
  8. george74

    R11.1.2 Media Manager Web Self-Administration NO Recordings access

    Restarting apache-tomcat service didn't make any change on this Still service unavailable appears in User Portal while Media Manager is still running and archiving in the Application Server Any experience on this? It is IP500V2 R11.1.2 with Application Server 11.1.2 in a Hyper-V
  9. george74

    R11.1.2 Media Manager Web Self-Administration NO Recordings access

    Unfortunately after latest upgrade to 11.1.2.1.0 build 3 with addition of User Portal instead of WebSelf Admininstation tab, Media Manager is not available for recording access to users! User Portal reports Recordings tab as "Currently unavailable" Web Manager -> Applications->Media Manager=...
  10. george74

    IP500V2A - R11.0.4.8 ?

    I know about 11.1 compatibility however i need this replace an IP500V2 11.0.x who still using VM PRO in a Win Server therefore only 11.0.x should be implemented in this case
  11. george74

    IP500V2A - R11.0.4.8 ?

    The Avaya docs says the new Unit IP500V2A is compatible only with R11.0.4.8 or higher, however latest available 11.0.x release is 11.0.4.7 on Avaya support site. How this Release: 11.0.4.8 can be downloaded ?
  12. george74

    J100 NO AUDIO on first seconds of Call

    Update to firmware: 4.0.8 then 4.0.9 and 4.0.10 didn't resolve the issue..
  13. george74

    J100 NO AUDIO on first seconds of Call

    All, we have a couple of J139 mixed with J179 on IPO R11.1.1 After J139 answers the call, there is no Audio for the first 2 seconds. After that period they're able to listen and speak normally. J100 FW version: SIP 4.0.7.0.7 Any suggestions?
  14. george74

    CONTACT RECORDER TO MEDIA MANAGER lic

    Anyone can confirm that please: Existing Lic: 396482 IP OFFICE R10+ MEDIA MANAGER ADI MIGRATION LIC:DS "IPO Voice Recordings Administrator" New Lic to add: 396494 IP OFFICE R11 CONTACT RECORDER TO MEDIA MANAGER UPGRADE LIC Enables a valid R11 MEDIA Manager License?
  15. george74

    396482 R10+ MEDIA MANAGER ADI MIGRATION LIC - VM PRO RECORDING ADMINISTRATOR

    According R11.1 Linux App Server installation Manual: "Customers with valid Contact Recorder license do not need a new license for migrating to Media Manager" Is this correct? Is the existing IPO "Voice Recordings Administrator" lic. enough to license R11.1 Media Manager on AppServer?
  16. george74

    396482 R10+ MEDIA MANAGER ADI MIGRATION LIC - VM PRO RECORDING ADMINISTRATOR

    Austin, thanks for the response. We have the knowledge to setup and configure Media Manager. However my question is what is the required licenses with minimum cost to have a valid Media Manager lic.
  17. george74

    396482 R10+ MEDIA MANAGER ADI MIGRATION LIC - VM PRO RECORDING ADMINISTRATOR

    What other Licenses required on top of the above in order to get R11 MEDIA MANAGER? System currently running 11.1 and Linux Application Server On A1S theres also available for quote: 396494 IP OFFICE R11 CONTACT RECORDER TO MEDIA MANAGER UPGRADE LIC If we add this on top of the above Lics will...
  18. george74

    J129 no transfer/ Conf. softkeys available

    Hi all IPO R11.1 with mixed of 1600 and J100 Avaya Phones J129s cannot use a simple call transfer! Neither transfer and Conf. softkeys are available on J129s while on a call. Problem is intermittent! They are able to transfer or conf some calls randomly. J139s 1600s working without problems...
  19. george74

    11.1 on Hyper-V upgrade using ISO?

    We just finished with IPO SE HYPER-V upgrade from R11.0.4.5 to 11.1 FP1 following above steps carefully. However now we get "Invalid License file" error and all phones dropped as unlicensed. We have done the upgrade on the exact same server environment as licensed. Did i missed something...
  20. george74

    IP OFFICE MEDIA MANAGER OVER SCN (VOICE NETWORKING)

    Any hope to enable Media Manager for Call recording on all IP Office systems across SCN ?

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