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  1. merlinczar

    Odd Situation

    By chance did you try a HotDesk reset of extn port prior to reboot of system?
  2. merlinczar

    SSA Time and date

    Where does the SSA get it's time and date? I have a system that is showing not only the wrong time -6hrs but also the wrong date 11/23/2011 today is 10/06/2011. Current load 6.1.5 time is correct on 500V2 and PC running VMPro. I was set up for Time.Windows.com SNTP now am getting time from...
  3. merlinczar

    IP500 SCN 5.0.15 and some weird SSA

    ok try this I think this might do it experiment. Under "extensions" disable (untick) "Allow direct media path". This may want want a reboot just make it merge. If you just reregister or login logout hot desk the phone this is usually all the reset you will need. What this will do is keeps the...
  4. merlinczar

    IP500 SCN 5.0.15 and some weird SSA

    With the audio and control of the IP phones I have seen it where off site remote users softphones when audio was one way they could be heard but not speak and loss of control intermitten just quirky. The issue happen to be dual trunk ports with load balancing between data switches. The customer...
  5. merlinczar

    trouble with upgrade to 6.0

    fix is to remove the digital phones from exp module. Appearantly the module is being over inundated with upgrade request's.
  6. merlinczar

    trouble with upgrade to 6.0

    this is not the way to go. After down-grading the 16 port dig to 3.2.99 then upgrading both IP500 and 16 dig mod to 6.0. the 16 port dig disappeared again then down graded to 5.0.18 IP 500 and 16 port dig did not reappear even after reboot had to down grade to 4.2.20 then reboot IP500 then 16...
  7. merlinczar

    trouble with upgrade to 6.0

    I'm sorry did I miss something. I am working with an IP500V1! Thank you
  8. merlinczar

    trouble with upgrade to 6.0

    No I have not power cycled the unit (Reboot yes) after removing old unusable 6.0 sml license
  9. merlinczar

    trouble with upgrade to 6.0

    I am having upgrade trouble with an IP500 that was 4.2. I started with a license for 6.0 sml and the IP500 has a 2 8 port dig card, 1 8 port analog pots card, and 1 16 port dig expansion module (yes we had an "OOPS" moment). The Expansion module was not seen going to 6.0. I purchased the...
  10. merlinczar

    Static on 412

    there will be a patch for this problem(I am the Merlin czar from the near future and your going to love your new health care it is free and you get what you pay for)
  11. merlinczar

    IP Partner what do you think?

    How are we liking the new IP Partner? stable? ease of installation? do we like it?
  12. merlinczar

    Static on 412

    Also had static problems with 412 on analog modules using 4.0.?. Avaya had me upgrade out of problem. At that time upgraded to 4.0.??. Upgrade fixed problem Also had problem with static 412 digital extension ports on expansion modules using 3.2.?? I had customer upgrade to 5.0.? Never heard...
  13. merlinczar

    What can I do?

    I have a MAC with dual G5 processors and no OS (have to get a SATA). Are these processors Intel, Can I put Snow Lepard OS X 10.6 in this machine. I am looking to get into the MAC and away from Microsoft. This is a big step, and I am looking to do this as inexpensive as possible.
  14. merlinczar

    Night Button

    you can set a button for hunt night service. for instance normal circumstances Hunt group "Main" receptionist rings but like Partner when night service is pressed "Main" goes to hunt "Night" group "Night" is set with reception and boss to ring with voice mail set to answer 18 seconds. Or with...
  15. merlinczar

    Bad echo XO Washington state area code 509

    I have IPOffice's 406 V1 3.2(69) IP500 4.2 (20) IP500 5.0 (18) installed with XO communications dedicated PRI service. This XO product is not the flexIP. The IPOffices are installed in the area code 509. Whenever a call is made within the area code 509 their is a loud veriable\dynamic (like in...
  16. merlinczar

    ars through scn

    It did start working not sure why. Now you do raise interesting notion though. The only way I have ever connected SCN's are at remote locations is to dial a short code to the systems handling the PSTN trunks. such as 9 or other digits for outgoing caller purposes. Is their another way using SCN?
  17. merlinczar

    ars through scn

    site A has IP500 4.2 (20). Site B is a 406V2 4.2(14)been installed for awhile. site B has the PRI service site A needs to utilize for PSTN outgoing/incoming calls. Site B no problems IP trunks between sites A and B are functional for SCN and incoming calls from PRI service to the users desk...
  18. merlinczar

    True Phantom Mailbox IE like Partner Messaging

    Yes I do have VM Pro
  19. merlinczar

    True Phantom Mailbox IE like Partner Messaging

    I would like to have extension 217 mailbox have its own greeting, after caller leaves message in mailbox 217 have message forwarded to mailbox 117. Like Partner Messaging Phantom Mailbox
  20. merlinczar

    IP Office IP500 on a IP406

    the software must be the same y.x (xx)

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