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  1. telephone12

    Intuity LX Outbound Faxing

    masterracker log into the audix lx and check the customer optionsto see if you have the fax option enabled. If not it is a license issue i.e. you have to pay for it Thanks
  2. telephone12

    Wierd Dialing issue

    chicagophoneman do a change station 63914 and check there is not an entry in the hotline feature on page 3 and see if it is looking at a speed dial list Thanks
  3. telephone12

    Audix Voicemail and Auto Attendant

    morrisj3 for auto attendent to work you need to record a greeting on the mailbox that you have used for auto attendent. Until you record a greeting it will not work Thanks
  4. telephone12

    transferring

    btrain8 you need to make sure that disconnect supervision is set to yes on both in and out on the outgoing trunk group Thanks
  5. telephone12

    S8720 Service port not responding

    try using a web browser with the address https:\\192.11.13.6
  6. telephone12

    video calls from a port network

    Mitch672 i went to site today and changed the ipcodec as you suggested and the VC unit works fine now Thanks for your help
  7. telephone12

    video calls from a port network

    the main switch is an 8720 and the port network is a g650 with an ipsi for connection.The VC unit is a polycom vsx i think not sure but all that is presented is 4 BRI's to the VC unit. you can call internally to another VC unit within the building but when you try to go outside the system it fails
  8. telephone12

    Audix LX 2.0 - Only 2 of 4 channels answering

    check that the lines are in the right order ie the first extension in the hunt group is the first port on the audix
  9. telephone12

    video calls from a port network

    i have a site that has the main system in one building and a port network in another building. They are connected via an ip network. They have a video conference unit of the port network but the trunks are on the main sytem. The video call will not work ie it sees the call as an analogue and...
  10. telephone12

    Calls going directly to voicemail from the outside

    can you do a trace of the incoming call and check if the call is looking at the ars analysis table

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