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transferring

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btrain8

btrain8

IS-IT--Management
Feb 24, 2005
405
US
If I make a call from a deskphone to an outside # and then hit transfer, I get dialtone, I dial the number but when I hit complete the call will not release.

However, if a call comes into a deskphone and then I hit transfer, everything works fine.

Any ideas on where to look at that?

this is an s8300/g350 CM 5 with 9630IP phones
 
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btrain8
you need to make sure that disconnect supervision is set to yes on both in and out on the outgoing trunk group
Thanks
 
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