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IPO is in PBX mode, 11.0 We are also using VM Pro Option 1 routes to a hunt group with two members. When you choose option 1 it immediately rings busy although it is not every call. When it does ring busy you can see the status say park slot ENGAGED. I have never seen park slot ENGAGED and am...

I have a site where if calling the main number and choosing option 1 of the auto attendant it rings busy and shows park slot engaged in system status. I have never encountered this before. Any information would be very much appreciated. This is random and not every call.

No monitoring of the hunt group.

I have made sure call waiting is off and I have also removed call appearances leaving only one. If they are actively on a call a second call will still alert them.

We have a number of users working from home using this application. When they are on a call talking a second incoming call alerts in their headset. They are members of a longest waiting hunt group. I thought that type of group didn't allow a second call. Is there a way to disable any new...

Thank you!

Thank you. Is there not a way to look at a specific gateway and it's available ports?

How do I look up the available ports in our Media Gateways? Any help is very much appreciated.