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As anyone seen this. I have 4 tape drives in my tape library and only 2 are fully acessible. Not sure how to fix this. CV= 8 spk 4, Library is an HP MSL G3 Series.

Thanks all for the info.

I am using Simpana 8 SPK 4.

Does anyone know where the idata agent is for Server 2008.

As anyone seen this issue before. I have a set of servers that runs Full backups on Fridays (weekly) and Incrementals on Mon-Thurs. For the last two weeks one server has only been backing up just Fulls everyday. The Policy has not change and I've looked at the client's schedule and it does not...

Hi, I have a base that went the unusal route and bought a VLS6227 tape library to do aux copies. I am not formilar with configuring libraries, Lately every one else I control got the same library except this one. Is there anything I got to do first on the VLS before I can get it connected...

I did not have anything that said failed. I ended up talking with a CommVault Tech and sent him my logs. He noticed that the job was just dropping at a certain location each time it ran. They have been having a problem with 7.0 SP5. They have a patch called 1288 - Property Fetch Failure Fix...

It happens only to the mailbox backups. The Database's are fine. Where would these logs be located.

Got this error today on all my exchange servers. Does any one know how to fix? Thanks Sam

Hey Craig, Why can't I request Ver. 8 from the website? Being with the AF we have contracts with CommVault and use the Maintenance Advantage page to request new version. But there is no link to request it. Did you go through this when you upgraded?

Morning, This issue I have as been troubling me for the last three weeks and I still can't find a solution. I have a base that is trying to upgrade from 6.1 to 7.0, but before we get to do that we had to recreate a new backup server due to space issues. When we had everything looking the same...

Note: Applying software updates (including service packs) will stop and restart the Simpana services - don't do it when anything CommVault is running on the box at the time. One good thing about working in the backup field of IT is that you can often work on these things during the day, since...

Craig, How can you tell its wrong? So is the server good then? Thanks

I am having a problem on serveral servers geting this error: Error Code: [19:599] Description: Loss of control process ifind.exe. Possible causes: 1. The control process has unexpectedly died. Check dr watson log or core file. 2. The communication to the control process machine server name...

All the other servers get their update except the CommServ and that is a 32bit.

Yes, I used the CopyToCache.exe program. Thats how I also updated the other servers.

I am having a small problem when I update my servers with SP5. I control 13 bases in the Air Force and some of the Commserv's are updated but I check the client it still says needs update. When I check it it says the following: ServicePack:5 [Missing for QNetAgent; QNetAgentDB; ] Does any one...

See I have this same login on 13 different bases with some having multiple exchange servers and they work. Half of these bases are running 7.0 and has not had any problems. I have talked to my AD Team and they said that our Domain Acct inherates the local admin permissions.

You see the weird thing is DB backup works but not the MB. The error message I was getting was " Can ot verfied creditials for .\login name. Please check password or permissions." Some along that line. I cant get you the exact words because now it tells me to check the logs for the error. I...

The problem child is an exchange mailbox. In step 1 you stated DB does that matter? Can I follow step 1 on the MB?