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Alternatively, if I can pull this report through our 3300, that would be great also -- it does not have to be Nupoint. I need to be able to pull a report on a single DID (or range of DIDs) that will show me all incoming caller ID (CLID) information regardless of where the call went after...

Hello and thank you in advance for your help/consideration. I hope what I am asking is a very basic question. I am trying to track calls that come in directly to the nupoint system and most specifically need to know the CLID (caller ID) of every caller, even if they hang up and do not leave a...

TheMitelGuy knew just what to do. All of my settings on the 3300 were correct, but the CID was getting stopped on Nupoint. TheMitelGuy checked what needed to be checked and now I'm in business. Very excited and relieved to have it working...thanks so much!

http://www.sundance-communications.com/cgi-bin/ultimatebb.cgi?/ubb/get_topic/f/6/t/001143/p/1.html#000000 you can PM me there. Thanks!

Let's talk. I am highly interested. Is there any way to PM in this forum or how can we share contact info non-publicly?

Yes, I have both passwords.

understood -- I appreciate the time you have given. My mitel service provider has been unable (or unwilling?) to resolve this. I am in the Las Vegas area, if you can recommend a company that would be great, otherwise I will start some research. Thanks again for the time and info thus far!

kwbMitel - I should not have listed myself as a "technical user" as really I am just the owner of the system up against a wall because my IT company is failing me (yet I am under contract). I definitely know how to navigate through the 3300 well enough to make the proper changes at the proper...

I have an IT company who administers my PBX which is a 3300 and nupoint messenger. I believe I have release 10, but it is possible I have 11. I use unified messaging such that voice messages left are then e-mailed to me or others in my business. However, the Caller ID is never retained in the...