Search results for query: *

I have created a new caller app - saved - deployed successfully. However, the new caller app is not appearing in my ANALYSIS or my ASSOCIATIONS LIST. Any clues?

Is there a setting on an MM 5.2 system that only allows ONE user to be logged into a mailbox at one time? I have a HELP DESK mailbox with multiple users that check the same mailbox. The MM is allowing multiplce users to be logged into the mailbox at the SAME TIME - not a good situation.

I've spoken with Avaya - and Tier 4 says this is a known issue and I completed a GRIP REQUEST. Thanks!

Any ideas what the problem is here? ATAC says this should work: BlackBerry users cannot open a forwarded voice message. They can open original voice messages – but if a user has forwarded a voice message via Outlook, they cannot open it. iPhone users can open forwarded messages. User opened...

Avaya Servers - 3500 - MSS store

I am trying to install MM on a second MAS and add it to the voice mail domain. After the install on MAS2, I discovered that SQL did not install, so I cannot start the MAS service since it is dependent on the SQL service - which does not exist. Anyone know of a way to install SQL on a MAS? KB...

MAS 4.0 to 5.2 Upgrade with Exchange 2003 H E L P : Anyone have similar issues or have any RECOMMENDATIONS???? SATURDAY: Upgrade completed successfully (third party software installed properly, WebLM installed properly) but could not open VMSC – error that it could not reach the Peer Mail...

Now that MM 5.2 w/SIP integration supports FAX, how does MM hand off an outbound fax to the switch and how does the switch know what extension to use to go off-hook and send out the fax?

Yes - greeting saying to call someone else or press 0.

Ken - how do you recommend setting up a NON-MESSAGE TAKING mailbox that should play a greeting? Caller App or a mbx with COS that has no mailbox size?

I think that's how I actually got it working - but I still don't understand what the 1609 errors are - they look critical ! I even deleted the mailbox and re-added it. Seems like something is hosed up on the MSS. But it's only for that user - and surprised that an FEDB resynch didn't correct...

The mailbox is a NON-MESSAGE taking mailbox and is in a COS with zero MB length messages. But it should allow logon and password changes and even record a greeting, right? Not networked with any other MSS or MNS. I've got the mailbox greeting recorded and can call it and get the greeting -...

MM 5.2 SP5 Patch 1 MAS/MSS - single server Serenade TUI Problem with ONE mailbox 547 - ANYONE KNOW WHAT THE APPLICATION EVENT VIEWER ERRORS BELOW MEAN ?????? I've reset the mailbox security code through MSS web interface User changes security code upon next login - system says "I'm sorry...

KEPETERSON - thanks so much - even though there is no fix, I do appreciate the follow up !!!!

kepeterson - answers to your questions: 1. Call Handling - YES 2. Switch CM 5.2.1 3. SIP (not a separate SIP gateway) 4. No difference in users - just want to remove the caller ID from speaking at all if possible, even if it's blocked. Thanks for your help !

Anyone have any information for me? I now have TWO customers using the Serenade TUI and need to know if I can remove the CALLER ID speaking before the message. H E L P !!

MM rel 5.2 SP 5 Patch 1

When a Serenade user presses 5 to listen to a message from an outside caller, the system speaks "Mailbox (caller ID)" if caller ID is presented or "Mailbox 0" if caller ID is not presented before the message plays. Is there a way to STOP playing this prompt at all before the message ??? Users...

MM 5.2 single server - installed system platform - installed MM template - configured MM - installed patch 8 - now installing SP5 - error in rolling back !! I know this is not good - Anyone successfully applied SP5 to single server? Or anyone had issues applying SP5 to single server?

Trying to apply the System Platform upgrade from 1.1.0.0.10 to 1.1.1 and the server will not recognize files on the USB drive or the DVD!!! I'm building in the shop so server doesn't have access to PLDS. I've spent two days on this! Any ideas ??? H E L P !!!