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Good day The main desktop computer I used to for ASA had to be updated, and now accessing any of my CMs doesn't work as I had to try to re-install the program. Now, whenever I try to connect to any of them, I get the "User Name/Password is incorrect or private key error". I've already...

Thanks again for the direction - it got me thinking what was needed. I confirmed all the entity links, and revisited the routing policy along with adding in an <ALL> expression into the dial patterns, and from there,magic happened and everything at the main site is working. Now to go and make...

Thanks ZeroZeroOne! I'm taking a look at that now and the G450 wasn't configured in SM. One possibly dumb question though is what port should be used? I see things like the MAS, the CM, and CS1K are all on port 5060 or 5061 with TLS as opposed to the Audiocodes on 5070 with TCP. Thanks again!

Good morning! I've got an Aura 7.0 system (CM/SM/AACC) that has a G450 attached to it for codecs, RAN files, and now an MM716 analog card. We're migrating away (slowly) from a Blue CS1K and the two are connected via SIP trunks, as well as SIP trunks for external calls on Red. I'm having some...

Double-check the Atlas and the cables. I see that you had a red alarm, and that's a connectivity (usually local) issue - like a wire unplugged or a unit without power. If both your circuits go into the Atlas, then that would be the first place to look.

Thanks Firebird! That process worked to get the system out of the OVL306 error - and do all the overnight processes at once. :) Z

Hi folks I was doing a firmware upgrade on a 3905 set the other day, and my terminal session was unexpectedly dropped in the middle of it. This froze the upgrade at the set. Now, the console is (virtually) locked with the OVL306 error as the update routine is running in the background, but...

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Just a thought - how's the grounding? Any new major pieces of equipment added to the building recently? I've see electrical noise cause some weird things to happen - like cards disabling for no reason.

The 3900 series was announce at the ISLUA/INNMUG conference in '99. I remember the standing ovation the Nortel guys got when they said the new sets wouldn't need to use the desi strips/keys any more. :) JW

There is a way to do it, but it's a labour intensive process. It involved a multi-meter that can read impedance, a time when you can pull the analogue card out of the system, a lot of patience, and (possibly) the sacrifice of small farmyard animals. :) I have found that if you pull the card...

Thanks folks. I thought as much, but just wanted to ask. Z

Hi folks This is an odd question I have been given and it has me stumped. Background: We're migrating from one type of call recording system to another with ~20 M3905 sets attached to the PSAP call centre. The powers that are want to know if I can connect to BOTH recorders at the same time...

Hi allenmac I've given the number map a try and still no luck. It's as if the MP114 does not recognize 9 as a valid digit. I've tested 1-8 as leading digits and it will happily send the digit string to the PBX to process, but not with a 9 as the leading digit. This is frustrating. JW

Hi folks I've got a CS1K that I'm trying to get some Audiocodes MP-114s to work with. I've hit a weird situation and it's driving me nuts. I've got the MP-114 talking to the CS1K and NRS, and from the MP114, I have the dial string set up and can dial all the internal extensions, and can track...

Hi folks I have a couple of small sites where an Audiocodes box is overkill. I'm wondering if I can get a Cisco SPA-112 to provide the line-side services for these sites. I've had the SPA working with both a 3CX and Asterix system, but connecting it to the CS1k (Rls 7.5) has got me stumped...