suddenly lost pri connections

[GUIsareapassingfad]

All of a sudden I have no service outside of the PBX. If anyone tries to call in they get a fast busy. if I try and dial out, we get a fast busy. What happened? I have Comcast fiber with 23 lines. Comcast sez they can get to the Adtran, but my pbx is not receiving.
If I try placing a call, nothing comes through the adtran.


Is there a reset command or something to re establish connection? what if I power cycle the meridian's adtran?

of course this has to happen just before our huge turkey day brunch!

Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[GUIsareapassingfad]

here is my ld 60 stat:


DTI TRK LOOP 12 - ENBL

FFMT/LCMT/YALMT: ESF/B8Z/FDL

SERVICE RESTORE: YES

YEL ALM PROCESS: YES

ALARM STATUS : RED

CH 01 - DSBL DID 3VCE CH 02 - DSBL DID 3VCE

CH 03 - DSBL DID 3VCE CH 04 - DSBL DID 3VCE

CH 05 - DSBL DID 3VCE CH 06 - DSBL DID 3VCE

CH 07 - DSBL DID 3VCE CH 08 - DSBL DID 3VCE

CH 09 - DSBL DID 3VCE CH 10 - DSBL DID 3VCE

CH 11 - DSBL DID 3VCE CH 12 - DSBL DID 3VCE

CH 13 - DSBL DID 3VCE CH 14 - DSBL DID 3VCE

CH 15 - DSBL DID 3VCE CH 16 - DSBL DID 3VCE

CH 17 - DSBL DID 3VCE CH 18 - DSBL DID 3VCE

CH 19 - DSBL DID 3VCE CH 20 - DSBL DID 3VCE

CH 21 - DSBL DID 3VCE CH 22 - DSBL DID 3VCE

CH 23 - DSBL DID 3VCE CH 24 - DSBL DID 3VCE



DTI TRK LOOP 13 - ENBL

FFMT/LCMT/YALMT: ESF/B8Z/FDL

SERVICE RESTORE: YES

YEL ALM PROCESS: YES

ALARM STATUS : RED

CH 01 - DSBL DID 3VCE CH 02 - DSBL DID 3VCE

CH 03 - DSBL DID 3VCE CH 04 - DSBL DID 3VCE

CH 05 - DSBL DID 3VCE CH 06 - DSBL DID 3VCE

CH 07 - DSBL DID 3VCE CH 08 - DSBL DID 3VCE

CH 09 - DSBL DID 3VCE CH 10 - DSBL DID 3VCE

CH 11 - DSBL DID 3VCE CH 12 - DSBL DID 3VCE

CH 13 - DSBL DID 3VCE CH 14 - DSBL DID 3VCE

CH 15 - DSBL DID 3VCE CH 16 - DSBL DID 3VCE

CH 17 - DSBL DID 3VCE CH 18 - DSBL DID 3VCE

CH 19 - DSBL DID 3VCE CH 20 - DSBL DID 3VCE

CH 21 - DSBL DID 3VCE CH 22 - DSBL DID 3VCE

CH 23 - DSBL DID 3VCE CH 24 - DSBL DID 3VCE


Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[bignose21]

The ld60 stat looks to be indicating a layer 1 issue. You can try reseting one but i think you will end up checking cable at yiur end but unless someone is working in the area its unlikely. Then get carrier to investigate.

To reset a link

Ld96
Dis dch x

Ld 60
Disl x
Rcnt x
Enll x

Ld96
Enl dch x

 

[GUIsareapassingfad]

Thank you!
Carrier can see their adtran fine. In the old command's you gave, what is "x"?

Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[GUIsareapassingfad]

More info:

Comcast is using an Adtran 900e, which then connects to an Adtran Atlas 500, which then connects to my Meridian 1. The atlas is ours not comcast

Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[Zed071]

Double-check the Atlas and the cables.

I see that you had a red alarm, and that's a connectivity (usually local) issue - like a wire unplugged or a unit without power.

If both your circuits go into the Atlas, then that would be the first place to look.

 

[GUIsareapassingfad]

THank you all for your responses.
I bit the bullet and call the tech sup co. The tech basically re enebled all those channels through LD 60. Now thst I know that ooooo

There was some form of disturbance in the integrity of the connection. I was moving some cat5 around near the adtrans, but I thought I was being very cautious. Or maybe something hiccupped at Comcast. The meridian is supposed to re-connect automatically after some connection issue but apparently not.

thanks again





Nortel Meridian1
Version 2511
Release 25
Issue 8