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Thanks for the advice. I will investigate how to check voltages, and then do so the next time I am on site.

(Apologies if this is a duplicate topic. I searched the forums but did not know the right keywords to find a solution.) We have a system that is running a Norstar 6x16 and CallPilot 100. The system has three incoming trunks: one regular POTS line and two VoIP lines from voip.ms, going through a...

I do not know how to reprogram * either, but on my CallPilot setting the "Attendant Extension" in the Greeting Table setup will direct calls to an extension (and then to a mailbox) without users pressing anything. This requires that you associate General Delivery with a DN, though.

Thanks for the information. It makes the situation much clearer.

Thanks for the information. It is good to know that a NAM II can be upgraded to R4.0 . In fact, the unit was advertised as having R4.1, but I got confused because the unit is a NAM II. Will restoring the floppies from my V2G running R4.0 to a NAM II (running R4.0 or 4.1) work properly? Or...

I have a Norstar system with MICS 4.1 . There is a NAM which is currently working. Using the information here: http://www.tek-tips.com/faqs.cfm?fid=2173 I think our current NAM is a fiber NAM 2G, running software version 4.0.04A . Somewhat foolishly, we have bought another NAM to as a...

Brutalis: After learning about the other limitations of the Startalk mini we are definitely planning to upgrade to a CallPilot (probably a CallPilot 100, although we are deciding whether the CallPilot 150 is worth the extra $1000 it will cost us). But in the meantime it would be nice to make...

This system is running MICS 7 with a Startalk Mini version 2.6 . We recently activated the Startalk on this system and set up a CCR tree. It seems to work except that the following situation is annoying: - A caller phones into the system, and the auto-attendant picks up. - The caller...